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Customer reviews: Smart Search and Product Filters by Searchanise

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Searchanise enhances BigCommerce stores with AI-driven smart search and product filters, improving customer experience and conversions. This review covers features, pricing, and real user feedback to help merchants decide if it's the right fit.

Reviews (133)

Overall rating
4.8

What Merchants Think

The "Smart Search and Product Filters by Searchanise" app is highly favored among merchants on BigCommerce. It stands out as an intuitive, cost-effective, and performance-enhancing tool that is easy to install and provides substantial value to e-commerce stores. The app is praised for significantly improving search functionality, customization options, and customer experience, elevating product discoverability and sales conversion rates.

Key Strengths

  • Seamless integration and ease of use
  • Highly customizable with options to tailor the search experience
  • Responsive and helpful customer support
  • Fast and accurate search results
  • Cost-effective compared to competitors
  • Enhanced product discovery with advanced filtering capabilities

Common Concerns

  • Occasional technical issues requiring support intervention
  • Lack of certain features on BigCommerce as compared to other platforms
  • Concerns over losing service upon uninstallation
  • Some merchants encountered initial setup difficulties

Final Thoughts

The "Smart Search and Product Filters by Searchanise" app is praised for its performance, affordability, and user-friendly design, making it an excellent choice for e-commerce businesses looking to enhance their BigCommerce site's search functionality. While minor concerns exist, the app's advantages, particularly its superior customer service and customization flexibility, overshadow the drawbacks, rendering it a valuable tool for improving user engagement and driving sales.

cus...com

Jul 16, 2018  on Bigcommerce

Glad we made the switch. Great product, price, and support! - We just switched from Instant Search + to Searchanise. Instant Search's long store indexing updates and pricing is what got us looking for a new solution. Searchanise auto updates on their very well priced plans every 5 minutes which is great if you have looked into other solutions. We are saving a lot of money each month that we are now able to spend on more advertising which is a win/win for us.

Mar 25, 2018  on Bigcommerce

Awesome search bar for a fair price! - I've actually been in contact with the developers for almost a year now begging them to bring this to bigcommerce after an awesome experience on a shopify based website. The main competitor for this product charges a ridiculous $250 or more for the same basic functionality...Smart Search & Instant Search (searchanise) support for both bigcommerce and shopify has always been very responsive and they always follow up a few days later to make sure everything is continuing to work as expected. If my opinion ever changes in the future you'd better believe I'll be updating my review but as of right now I couldn't be happier with Smart Search & Instant Search (better known as searchanise)! Bottom line - If you hate money, use the other guys. If you like saving money, switch to searchanise and never look back!

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