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Customer reviews: Smart Search and Product Filters by Searchanise

Develop by Verified

Reviews (122)

Overall rating
4.8

What Merchants Think

The "Smart Search and Product Filters by Searchanise" app is highly favored among merchants on BigCommerce. It stands out as an intuitive, cost-effective, and performance-enhancing tool that is easy to install and provides substantial value to e-commerce stores. The app is praised for significantly improving search functionality, customization options, and customer experience, elevating product discoverability and sales conversion rates.

Key Strengths

  • Seamless integration and ease of use
  • Highly customizable with options to tailor the search experience
  • Responsive and helpful customer support
  • Fast and accurate search results
  • Cost-effective compared to competitors
  • Enhanced product discovery with advanced filtering capabilities

Common Concerns

  • Occasional technical issues requiring support intervention
  • Lack of certain features on BigCommerce as compared to other platforms
  • Concerns over losing service upon uninstallation
  • Some merchants encountered initial setup difficulties

Final Thoughts

The "Smart Search and Product Filters by Searchanise" app is praised for its performance, affordability, and user-friendly design, making it an excellent choice for e-commerce businesses looking to enhance their BigCommerce site's search functionality. While minor concerns exist, the app's advantages, particularly its superior customer service and customization flexibility, overshadow the drawbacks, rendering it a valuable tool for improving user engagement and driving sales.

ind...com

Jun 22, 2020  on Bigcommerce

best customer support - Searchanise was not being called automatically while browsing our website through mobile device. They gave me code to edit the theme file almost instantaneously. But me being a beginner was unable to edit them so, They did it for me. You guys rock

off....uk

Jun 01, 2020  on Bigcommerce

Search App - The best search app we have had by far. The price is reasonable and not stupidly priced like some of what's on the market. It does everything we need and customer service is excellent. Thanks again

lau...com

May 26, 2020  on Bigcommerce

Excellent App - The app is amazing and does everything we need. As well the customer service is was wonderful. They were very quick to respond and help me dig into the issue to fix it. Highly recommend!

tom....au

May 22, 2020  on Bigcommerce

A must have - I've been using this app for quite a while now and it's an absolute must have for searching through products.Their customer service is also top-notch even editing css and making other changes to get it as we wanted on our new theme. Thanks team!

Glenn Tremblett

May 20, 2020  on Bigcommerce

Great App - Great app with excellent support and very reasonable pricing.

inf...com

Apr 23, 2020  on Bigcommerce

Great app! Great customer service! - Searchanise was a huge upgrade for our site. Not only did it improve our built-in search function for our store, but it also came with a product filter too! No brainer for us as this was a 2-in-1 package compared to the other filter we were using and was MUCH, MUCH cheaper.Service was great too! Prompt response in regarding a bug I reported in the filter section and they were able to fix it within 48 hours.Keep up the good work! That's all I can say

ste...com

Mar 24, 2020  on Bigcommerce

Good! - Quick Support

wli...com

Mar 01, 2020  on Bigcommerce

The bst app. I ever tried and installed period - This is the BEST program you can ever find to help your customer quickly find their products especially when you are just migrating from other platform while you are busy restore and fix all the broken links. The customer service is fantastic always respond quickly than you expected. I became a subscriber after 30 minutes of test drive. A must have for restoring the broken URL and image links - Highly recommend.

nor...com

Dec 26, 2019  on Bigcommerce

Run, don't walk from other applications - This app has all features you could possibly want in order to quickly and efficiently display the relevant products to your customers. Recommend all others give it a try. If you run into any issues along the way their customer support is always quick to reply and works to resolve ASAP. Thanks again!

xhe...com

Dec 24, 2019  on Bigcommerce

Works well without breaking the bank! - I tried a few Bigcommerce search apps during the trial, which was going to be $300+/month. For us, I didn't see a big increase in sales to cover that cost. Then I found Searchanise. Which for the price, I was surprised how much we could customize the search function. I had to contact their support with setup questions, probably 10 times. They answered within hours or at least within 24 hours. I needed some extra tech help to work with our site, and the tech dept fixed it within a day or 2. Highly Recommended. It's free for a couple weeks, so it wouldn't hurt to try it out.

vba...com

Nov 19, 2019  on Bigcommerce

Excellent app and awesome team - Searching for a Search app? Try Searchanise. We are totally impressed, works great, it's faster than the default BC search and looks gorgeous in our shop - it's form and function! Supported by wonderful people. Many thanks to Alexey and the team!

mar....nz

Sep 09, 2019  on Bigcommerce

Lovely app suport - The support in Searchanise is friendly, helpful and with prompt replies. 100% recommend!

ala...com

Sep 06, 2019  on Bigcommerce

Amazing Service, Incredible Value - We have tried many search platfroms that were 1000's of dollers more that offerd nothing above what we have here, The Dev team has gone above an beyond to help fix any bugs that popped up and make sure their app worked cohesively with all of our current tools and scripts.

sal...com

Sep 03, 2019  on Bigcommerce

Great In Store Search Platform - This app is working great for us. Much cheaper and better than many other similar apps out there. Great go to!

adm...com

Sep 03, 2019  on Bigcommerce

Fast and easy to use - Love this app. We found it offered all the same core features and other search apps for about a quarter of the cost. Highly recommend.

boo...com

Sep 03, 2019  on Bigcommerce

High quality search app - In our business, packages are more important than individual books. Searchanize helps us direct customers to the best sections of our site by linking certain keywords to specific pages. I like it.

fab....uk

Sep 02, 2019  on Bigcommerce

Searchanise works well - Been using for a bit now, no complains all works perfect Fabb Fashion LTD

sal...com

Sep 02, 2019  on Bigcommerce

Searchanise is great - We've been using Searchanise for quite a while now and have no complaints. It's affordable, has sufficient customization options without being overwhelming, and was easy to get set up. They're also constantly making improvements.

inf....us

May 15, 2019  on Bigcommerce

Excellent Plugin for your Search Bar! - Searchinse allowed us to create a large complex catalog with fast accurate search without the steep overhead of development and is significantly cheaper than the competition. As a developer I am aware of the obstacles facing an Elastic search stack integration with BigCommerce and Searchanise not only handles our catalog quickly but allows us granular focus on selected inquires to explore what visitors are searching and optimize based off of solid analytic data. Their support team has responded promptly and helped resolve any issues we faced during ramp up to production. I would highly recommend this plugin for all stores wishing to have a modern search experience! Checkout our website to see Searchise in action on a 30,000+ item catalog!

chr...com

Apr 08, 2019  on Bigcommerce

Great value and a dev team that implements suggested changes - We have held off reviewing this app since installing it just over two months ago. Although the app initially did what we wanted it to there was a suggestion that we sent the Searchanise team to improve custom filters so we did not have to manually update them. Today they delivered on that promise to improve Custom Filters being imported automatically and referencing Custom Filter Names. One great feature to note is the ability to redirect a search term to a specific URL so you can optimise the customer's experience. A great app at a fair price and supported by a responsive dev team. A worthwhile investment.

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