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Customer reviews: Smart Search and Product Filters by Searchanise

Develop by Verified

Reviews (122)

Overall rating
4.8

What Merchants Think

The "Smart Search and Product Filters by Searchanise" app is highly favored among merchants on BigCommerce. It stands out as an intuitive, cost-effective, and performance-enhancing tool that is easy to install and provides substantial value to e-commerce stores. The app is praised for significantly improving search functionality, customization options, and customer experience, elevating product discoverability and sales conversion rates.

Key Strengths

  • Seamless integration and ease of use
  • Highly customizable with options to tailor the search experience
  • Responsive and helpful customer support
  • Fast and accurate search results
  • Cost-effective compared to competitors
  • Enhanced product discovery with advanced filtering capabilities

Common Concerns

  • Occasional technical issues requiring support intervention
  • Lack of certain features on BigCommerce as compared to other platforms
  • Concerns over losing service upon uninstallation
  • Some merchants encountered initial setup difficulties

Final Thoughts

The "Smart Search and Product Filters by Searchanise" app is praised for its performance, affordability, and user-friendly design, making it an excellent choice for e-commerce businesses looking to enhance their BigCommerce site's search functionality. While minor concerns exist, the app's advantages, particularly its superior customer service and customization flexibility, overshadow the drawbacks, rendering it a valuable tool for improving user engagement and driving sales.

nic...com

May 04, 2023  on Bigcommerce

Great Search App - Great app to use and quick customer service response. Great service.

san....au

May 02, 2023  on Bigcommerce

Integrating Searchanise app onto our B2C site - Fabulous dealing with Stacy and Searchanise support. Always prompt and helpful. Thoroughly recommend.

mik...com

Apr 25, 2023  on Bigcommerce

What a game changer - This app has made our website SO much more user friendly, all of the features I have been looking for are now a part of our site thanks to Searchaise. We have gotten a lot of positive feedback from our customer base as well. The first time I needed something from their support team, they went above and beyond, making a change I needed and even did it free of charge, I would recommend this app to anyone using BigCommerce.

mic...com

Apr 04, 2023  on Bigcommerce

Good one - Very good app, search engine is fast and reliable, good customization and good support. Would like to have a way to see how my catalog is indexed.

cha...com

Mar 31, 2023  on Bigcommerce

Outstanding App & Value - the Searchanise app enhances your store's search functionality tremendously — right out of the box. if you run into any issues their support team is very responsive and helpful. we're very happy with this app.

reb...com

Mar 12, 2023  on Bigcommerce

Good -

eri...com

Mar 02, 2023  on Bigcommerce

Great Search APP - We tried several search apps and this is super easy and it works. Tech support is great. There are limitations, like it doesn't work with different groups in bundleb2b or multi-store. But for the price, you can not beat it. The speed of search is awesome.

jam...com

Feb 23, 2023  on Bigcommerce

Great APP and Support - The Search product is incredible and has made finding our products super easy. The support team answered all of our questions and was absolutely wonderful to work with during setup. We could not be any happier with this APP.

eni...com

Jan 31, 2023  on Bigcommerce

Super Tech Support! - The technical support was super! - Kysenya was so responsive and helpful with my requests. She helped with the specific questions to solve the product search display issues. She also provided additional information for the future with detailed instructions, links and video resources. She made sure all my questions were answered and things were resolved. - Thanks so much for the stellar support!

c.b...net

Jan 31, 2023  on Bigcommerce

Fabulous! - Absolutely amazing! The search bar learns as it is used and my filter navigation is great. Whenever I have a problem or need some coding done, they assist before I even ask! Definitely worth every penny :)

phi....au

Dec 16, 2022  on Bigcommerce

Fantastic - Super easy to implement. Heaps of cool add-ons and widgets. Support is reactive and timely. Two thumbs up from us!

bon...com

Dec 12, 2022  on Bigcommerce

Seachanise - Great search app that has greatly improved our website search. Customer service is top notch and resolved a small issue I had immediately.

cap...com

Nov 14, 2022  on Bigcommerce

Searchanise App Product Filter - Excellent customer service that will work with you to make small modifications to the app. I had a few things that needed custom CSS to fit the theme I’m using and they where able to provide the code and apply it for me. The product filtering works great and is very easy to apply to any bigCommerce theme. Best option for filtering without having to upgrade your bigCommerce plan. I have been using this integration for about a year and will keep using it as long as my site is live.

ele...com

Oct 28, 2022  on Bigcommerce

Best App - This app is great and so it's their Customer Service team

jsu...com

Jul 18, 2022  on Bigcommerce

Quick response and resolution!!! - Nastya S. was super helpful and quick to resolve our issue.

mar...com

Jun 23, 2022  on Bigcommerce

Searchanise - Amazing customer support - had an issue and it was resolved within 24 hours. Excellent!

adm....uk

Jun 16, 2022  on Bigcommerce

Fantastic support from Dan - We use big commerce headless solution which means we always encounter problems with apps. I contacted a couple of companies before Searchandise and most just say no we can't help. Searchandise actually took the time to listen and understand what our setup was and did warn us there could be problems but did not say no. We did encounter a problem which their dev team implemented a fix for us and hopefully we will be live within the next couple of days. So far I can't rate them high enough. Thank you Searchandise. I honestly wish more companies would take the time to understand customer requirements instead of just walking away. Definitely will recommend.

sco....au

Jun 14, 2022  on Bigcommerce

Searchanise - We have only been with these guys a few weeks, but so far they have been fantastic and handled any issues quickly. Customer feedback is that it's much easier to find items on our site now.

des...com

May 18, 2022  on Bigcommerce

Wow! 3 clicks and a 1000% improvement! - Wow!Late last week I realized that it is impossible for a customer to quickly find an item in our store. In Jewelry, you might have 40 items that have the exact same title except the size, so regular search just doesn't narrow down the products far or fast enough. I was not thrilled at the prospect of spending hundreds of hours finding and implementing an expensive solution. I contacted BigCommerce support, and after describing the challenges they recommended Searchanise.I thought I didn't have the time to set this up. It was critical, though, because BigCommerce analytics clearly showed that virtually every visitor to the site shops, but less than 1% put something in the cart. Once a cart is created, a decent % of people purchase. So now that I'm running advertising to bring in new visitors, helping people find the right item to put in the cart is the stumbling block for sales on our site.I was hesitant to start the process because I expected a lengthy install/onboarding. Wow, was I wrong! The first click was for Get This App. The second click was Install. I can't remember the 3rd click, but after that Searchanise indexed all 3,800 of my SKUs and my 492 categories.Now, instead of infinite annoyance and friction in finding the desired product, it takes less than 30 seconds to get down to the number of items my customers want to browse, and the speed is unbelievable. Once browsing, Searchanise provides additional choices to narrow down the selection dynamically. I am simply amazed about how stressless and fast it now is to find the piece of jewelry you want. All I had to do was click three times for an amazing and fully functional tool in less than 5 minutes - one that also costs less than $100 a year. I can't wait to start seeing results!

qqq...com

Apr 27, 2022  on Bigcommerce

Great App, Great Service, Their Support Team Is PHENOMENAL - This app is fantastic, it does a much better job of indexing products compared to the native search functionality, and they offer custom solutions which can be tailored to the needs of your business. Support has always been quick and extremely helpful. Highly recommended.

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