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Description
Introducing Simply Shipping Protection, an innovative solution that allows merchants to offer Shipping Protection directly to their customer
Pros
Provides reliable tracking and coverage for shipments.
Eases the process of protecting shipments.
Users appreciate the peace of mind from having shipment protection.
Positive feedback on the app’s user interface and ease of use.
Cons
Some users have experienced issues with customer support.
Occasional delays in tracking updates reported by users.
A few users noted that coverage claims process can be lengthy.
Some reviewers find the cost of protection a bit high compared to coverage offered.
Top Helpful Reviews
sim...com
Sep 09, 2025
on
Bigcommerce
Great custumer services! - Great customer service! ⭐⭐⭐⭐The 4 stars are mainly for the excellent support team. For about two months, the app was very buggy and nothing seemed to work properly. At first, I thought they weren’t responding, but then I realized they are based in a different time zone. Once I adjusted my timing, their customer service was amazing, they debugged everything quickly, and I didn’t even have to do anything besides refresh my PC.The only reason I’m not giving 5 stars right now is that I believe an app should work properly from the start. That said, I really appreciate the dedication of the support team. If everything continues to run smoothly in the next two months, I’ll be happy to update this to a 5-star review.