Best App - We have tried other shipping apps and shipping easy is the best. Their customer service is amazing and we truly enjoy the ease of use. A big plus is they are very helpful and you can actually talk to someone on the phone. Highly recommend.

Good, easy, cheap - We have been using ShippingEasy since 2014, except for a couple years in middle when we used ShipStation, which is made by the same company. Both are good products. SE is definitely simpler (and cheaper) and ideal for us, as our volume is fairly low. We use the lowest paid plan, which has all the features we need.SE recently released a new GUI which is excellent (the old one was sort of clumsy). It is clean and intuitive.I will add that in the past I found the tech support to be absolutely amazing. As in: a technician takes your call within a couple rings and you spend approximately ZERO minutes on hold. (I say "in the past" because my current plan does not include phone support... not sure if it changed or not.)The BigCommerce integration has always worked flawlessly for us, e.g., never had to think about it.They contacted me and asked me to write a review, which I am pleased to do. We are happy with the service and recommend it to others.

Works great so far! - We recently had to switch from ShipStation to ShippingEasy because the ShipStation integration no longer works with our BigCommerce stores. So far, the transition to ShippingEasy has been easy. The only reason I didn't give 5 stars was because the Connect Easy plug gives you the option of installing it as a Windows service (which I did). Unfortunately, when you install it as a service, everything prints twice. Once I uninstalled/reinstalled the software, everything worked great! I especially like the custom options for packing slips! The custom branding is great, too!

Easy to use, great tracking emails - Shipping Easy is exactly that - easy. Great customer support. New branded tracking emails to clients look great. easy to integrate with BC. Looked at other platforms and they all fell short - very happy with Shipping Easy! When we migrated from Volusion to BC this was the easiest part of the migration.

Great App - This is a great app. Have used it for years now and it saves me tons of time. Orders import to shippingeasy so you don't have to type and they are always accurate. Great options to save on shipping with Stamps too.

Love this app - Great GUI, very intuitive operation and a pleasure to use. Started 7 years ago and have never looked back.

INTERGRATION - We love the easy integration that Shipping easy has with big Commerce. Out orders and shipping info pops up on Shipping easy so we can quickly get out orders out without having to enter shipping addresses. Keep up the good work Shipping Easy.

The best customer support around - We've shopped around and used a few different apps and have found that shippingeasy is the go to app to use for us. We're a retail and home decor brand and have had nothing but amazing experiences with the app. It's built in really well to BC to accommodate everything. The best thing about them and why we stay with them is their speedy response and ease of contacting someone directly on the phone. When there are shipping problems my team and I don't have time to talk to a bot or go through service manuals, we are often under tight shipping deadlines and need to be able to speak to a person to resolve the problem quickly. This has always been easy to do with shippingeasy and why we continually stay with them.

Email Marketing no longer works! - I used ShippingEasy's marketing solutions and at first it was a great tool but of late emails don't render correctly on iPhones. I was told that it's a known issue but ShippingEasy blamed iPhones for the bug, WTF!!. Horrible customer support.

Buggy, breaks often - Just use ShipStation. I had ShippingEasy for 100s of labels a day over the course of a year. At least once a month the platform broke with no notice significantly hurting my company. It's nice when it works but it'll break and ruin your day.

Lack of customer support - As a business owner I have to talk to my customers, why companies think they can have limited or no support I have no idea.cannot connect a sales channel but because I am on the free plan no support, well everyone will start on the free plan until it is set up before taking on a plan, but with lack of basic support I will not be going on a plan.now I have a new problem cannot print out a USPS end of day form and no customer support, and the links for customer support do not work and if you call the number it basically says if you are Entitled to support the phone number is in the upper left of the screen, and that is as far as you getI can never understand any company that is scared to speak to its customers.And I do not know why BC allows apps with no customer support when they have such great customer support .

customer service - Help not available . It's 4:29 and you are supposed to be helping until 7pm central time!

GREAT APP! - After trying other two shipping apps, I can say this one is really good and has an excellent customer service. It's really frustrating to have orders to ship and being struggling on how to set up this apps without having any help right away. Ship easy was really responsive to my question and really patience explaining me on how to solve an issue that I had to print my first order. I really recommend this app! Great job guys.

Best Ever! - Over the last 15 years I have tried almost every shipping and multi-inventory programs available. I decided to try Shippingeasy and I can't even begin to tell you how much I LOVE this app. Reasonable for what it offers, a lot, the most accurate multi-channel inventory that I have ever had. It is so easy to use and I consider it flawless. I don't write reviews but this app is beyond my expectations. I am not paid or compensated for this review.

Only Shipping App that Worked for My Situation - My unique situation is that I buy from my customers, not the other way around. With this app, I could generate an easy work-around to send my customers shipping labels for them to ship to me. None of the other shipping apps could do that. And they had great customer support:)

GLITCH AFTER GLITCH AND JUST PASS THE BUCK - Our company has been using this service and paying for the basic plan ($29 a month) but we get so many glitches and mistakes that it is not working anymore like it should. Due to the constant glitches our amazon account is getting dinged due to the fact that shippingeasy program fails to update the tracking info properly and on time. Poor customer service as well with no customer service or care.

Terrible experience - Had so much trying to understand it. And never did quite figure it out. Several times had charges from them that we shouldn't have had. But, because I didn't notice it withing 48hours, they refused to refund me. The most recent time there were multiple charges for an accounts that had been closed and they still didn't refund it. Small business, beware. Shippingeasy are literally crooks.

Huge Value to our Ecommerce Business - Shipping Easy has been a huge value to our business. It was fairly easy to integrate into our BC store, and they were helpful in getting us set up with our various sales channels and carrier accounts. Their customer service is off the charts! The control panel is user friendly. All orders from sales channels are in one place where we can easily print pick lists, packing slips and shipping labels. Shipping labels have the order number printed on it, which is very helpful in keeping things straight. You can even create custom shipments so we use Shipping Easy for all our shipping and mailings, not just orders. All customers that have supplied an email address are immediately notified with tracking info. You can even split orders into multiple shipments as needed. For USPS they partner with Endicia, who also has great customer service. With the savings on postage, Shipping Easy pretty much pays for itself.

VERY HAPPY! - We are very happy with this service. We have been using them for around a year now and it has streamlined our shipping process on both BigCommerce. But also Amazon, Etsy and Ebay. Will add more marketplaces as they come online. All in all its a wonderful addition to our handmade goat milk soap business.

Amazing App - Shipping easy has made shipping... easy! everything is automatically imported, and all that really needs to be done, is pay for postage. Hands down, my favorite shipping program!