Email Marketing no longer works! - I used ShippingEasy's marketing solutions and at first it was a great tool but of late emails don't render correctly on iPhones. I was told that it's a known issue but ShippingEasy blamed iPhones for the bug, WTF!!. Horrible customer support.

Buggy, breaks often - Just use ShipStation. I had ShippingEasy for 100s of labels a day over the course of a year. At least once a month the platform broke with no notice significantly hurting my company. It's nice when it works but it'll break and ruin your day.

Lack of customer support - As a business owner I have to talk to my customers, why companies think they can have limited or no support I have no idea.cannot connect a sales channel but because I am on the free plan no support, well everyone will start on the free plan until it is set up before taking on a plan, but with lack of basic support I will not be going on a plan.now I have a new problem cannot print out a USPS end of day form and no customer support, and the links for customer support do not work and if you call the number it basically says if you are Entitled to support the phone number is in the upper left of the screen, and that is as far as you getI can never understand any company that is scared to speak to its customers.And I do not know why BC allows apps with no customer support when they have such great customer support .

customer service - Help not available . It's 4:29 and you are supposed to be helping until 7pm central time!

GLITCH AFTER GLITCH AND JUST PASS THE BUCK - Our company has been using this service and paying for the basic plan ($29 a month) but we get so many glitches and mistakes that it is not working anymore like it should. Due to the constant glitches our amazon account is getting dinged due to the fact that shippingeasy program fails to update the tracking info properly and on time. Poor customer service as well with no customer service or care.

Terrible experience - Had so much trying to understand it. And never did quite figure it out. Several times had charges from them that we shouldn't have had. But, because I didn't notice it withing 48hours, they refused to refund me. The most recent time there were multiple charges for an accounts that had been closed and they still didn't refund it. Small business, beware. Shippingeasy are literally crooks.

No way to contact support - Tried to get back into my account but says it is canceled. Tried to create a new account, but says my email address is already in use (apparently on the canceled account). Tried to contact support, but it is just one circle of links that lead you back to your starting point. You never actually get to the point of being able to contact them. Please feel free to contact me at [email protected]

No support -

Added to my BigCommerce website and it does not bring in my orders.  I emailed them and they said they will not support me.

Poor service -

Was not able to set up account and no one was able to assist.   Very poor customer service and that is even before I was able to get started.    Will Check out other services like stamps.com or just stay with USPS.com