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Customer reviews: Search & Filters by FreshClick

Develop by Verified

BigCommerce Search Filters by FreshClick enhances product discoverability with advanced filtering options. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right fit for their store.

Reviews (154)

Overall rating
4.9

What Merchants Think

Merchants using "Search & Filters by FreshClick" are overwhelmingly satisfied, citing the app as a vital tool for enhancing product navigation and search functionality in their BigCommerce stores. Many appreciate its seamless integration, user-friendly interface, and affordability compared to upgrading BigCommerce plans. With consistent praise for its impact on improving customer experience and sales, the app is highly recommended for e-commerce businesses looking for effective search and filtering solutions.

Key Strengths

  • Seamless integration with BigCommerce
  • User-friendly and intuitive interface
  • Extensive and customizable filtering options
  • Lightning-fast search functionality
  • Responsive and exceptional customer service
  • Affordable solution compared to BigCommerce plan upgrades

Common Concerns

  • Lack of bulk editing features within the app
  • Occasional technical issues requiring customer support
  • Price considered high by some, especially for large catalogs
  • Limited options for multi-storefronts
  • Reliance on spreadsheet CSVs for managing filters

Final Thoughts

"Search & Filters by FreshClick" emerges as a powerful and user-acclaimed app, effectively addressing the deficits of BigCommerce's native filtering features. While a few merchants identified areas for improvement, particularly regarding ease of bulk filtering management, the app's customizability, customer support, and affordability make it a standout choice for online retailers aiming to enhance their website’s usability and search accuracy. Overall, it is highly valued by its users, contributing significantly to improving their online shopping experience.

joe...com

Sep 08, 2020  on Bigcommerce

One of the easiest apps - I've been in e-comm for a few years and this has been one of the easiest apps for filtering that I have used and the price point is reasonable.

gil...com

Aug 19, 2020  on Bigcommerce

Great Option - Has been a great product for our 6000+ products. We are currently showing about 7 different facets for those products. Managing bulk can be a bit tough but once you figure it out, it works well. I use a spreadsheet that makes a "Custom Fields CSV" for importing. Support always responds and fixes issues within 24 hours.

pet....nl

Aug 10, 2020  on Bigcommerce

Working with Freshclick - A good filter, works fine

hel...com

Jul 24, 2020  on Bigcommerce

Excellent App! - This a great app, displays exactly how I want it to in my shop & very easy to install. I did have one question that I sent to support & I knew what I wanted would require a tiny bit of editing. I was answered very quickly and in fact, I didn't have to do anything they had already taken care of it for me. A little pricey, but waaaay better than the native BC filtering.

bri...com

Jul 16, 2020  on Bigcommerce

Product Filter - So far I'm LOVING this app. The price was higher than I anticipated, but the fact that it it really was one click and it automatically installed on my theme with basic filters like size, price and brand was a huge value. I've quickly added additional features easily. So far, very happy.

sal...com

Jun 25, 2020  on Bigcommerce

Robust Filtering Add On - FreshClick's Product Filter is the best way we've found to overcome the limitations of BigCommerce's meager filtering capabilities.

leo....ph

Jun 20, 2020  on Bigcommerce

Excellent Search Filtering. Perfect for my needs - The BigCommerce entry subscription plan by default only has a limited product filtering of category, sub -category, brand, and price. It does not offer product detailed product filtering such size, color, weight, model, or other product attributes you might have. To have this feature, you have to subscribe to the premium and more expensive plans.This was almost a deal breaker for because even though I have a lot of products, but my sales volume isn't that high yet. So subscribing to a premium plan wasn't worth the additional price for my needs.Good thing I found the Product Filter & Search App. It allows me to have the detailed product filtering I need at an affordable price that's still significantly cheaper than subscribing to a higher pricing plan.

shi...com

Jun 19, 2020  on Bigcommerce

Top product filtering - For sure I think its the best option for product filtering outside BigCommerce own built-in faceted search/product filtering. Easy to install, FreshClick support team are great, and the app has ongoing updates...!Definitely recommend if your looking a product filtering option outside BigCommerce’s built-in faceted search...

jas....us

May 27, 2020  on Bigcommerce

Faceted search option - We've been running BigCommerce for more than 8 years. Faceted search has always been a wish list as we can't justify going to BigCommerce Pro for that one feature. We were excited to find Freshclick as an alternative!! Our developer is now recommending this option for the faceted search.

oll...com

May 12, 2020  on Bigcommerce

super easy - We have loads of filters, and having just migrated our store to BigCommerce, we couldn't work out how to apply them all. Fortunately, we found Freshclick. Their fitlers work like a dream, easy to turn on and off, and I was blown away how fast they work. Would recommend. A1

ser...com

Apr 03, 2020  on Bigcommerce

Filtering products - Does what it says on the tin

apr...com

Apr 01, 2020  on Bigcommerce

Excellent App - This app has been perfect! Great customer service and easy to install. Great upgrades rolling out regularly too!

era....au

Mar 16, 2020  on Bigcommerce

fantastic - I have personally written to the authors of this app saying it is a work of art - and it is. Wildly exceeds my expectations and behaves incredibly well and fast, even on our largest category with almost 1000 products.

hel...com

Mar 10, 2020  on Bigcommerce

It does the job - It works alright. It does lag on the phone. Sometimes the filter doesnt show up. It does what it needs to do ultimately.

ord...com

Mar 04, 2020  on Bigcommerce

Product Filters - We needed a filter solution for out store, this was easy to install and get all the filters set up. Support team has been great a resolving any issues we have had!

bre...com

Feb 16, 2020  on Bigcommerce

Support has been great - Sam has been great and happy so far.

vin...net

Feb 13, 2020  on Bigcommerce

Love the filter - Great filter system that is exactly what we were looking for.

c.b...net

Jan 31, 2020  on Bigcommerce

Fabulous! - Has increased sales and customer satisfaction in finding the correct products.

mat...com

Jan 15, 2020  on Bigcommerce

Good filter and excellent support - Very useful filter which works well. Support is very responsive whenever I've had any issues setting up new filter options or changed my theme etc. Update 05/01/24 Been using the filter for several years now and still very happy with it. Frequent updates continue to keep it improving.

zoe....uk

Dec 19, 2019  on Bigcommerce

Exactly what our store needed! - This app is exactly what we needed! As a clothing store we wanted our customers to be able to filter by multiple facets eg, size, colour, brand, condition, fit. Im useless with computers so the support team really guided me through the set up process. The live chat team are so helpful and I also have a direct email contact I can use if the live chat isn't available. I can honestly say FreshClick have really impressed me with their product and service. I cant recommend them enough and if you need support always ask as they will do what they can to help!!!!! Thank you FreshClick

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