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Customer reviews: Search & Filters by FreshClick

Develop by Verified

Reviews (154)

Overall rating
4.9

What Merchants Think

Merchants using "Search & Filters by FreshClick" are overwhelmingly satisfied, citing the app as a vital tool for enhancing product navigation and search functionality in their BigCommerce stores. Many appreciate its seamless integration, user-friendly interface, and affordability compared to upgrading BigCommerce plans. With consistent praise for its impact on improving customer experience and sales, the app is highly recommended for e-commerce businesses looking for effective search and filtering solutions.

Key Strengths

  • Seamless integration with BigCommerce
  • User-friendly and intuitive interface
  • Extensive and customizable filtering options
  • Lightning-fast search functionality
  • Responsive and exceptional customer service
  • Affordable solution compared to BigCommerce plan upgrades

Common Concerns

  • Lack of bulk editing features within the app
  • Occasional technical issues requiring customer support
  • Price considered high by some, especially for large catalogs
  • Limited options for multi-storefronts
  • Reliance on spreadsheet CSVs for managing filters

Final Thoughts

"Search & Filters by FreshClick" emerges as a powerful and user-acclaimed app, effectively addressing the deficits of BigCommerce's native filtering features. While a few merchants identified areas for improvement, particularly regarding ease of bulk filtering management, the app's customizability, customer support, and affordability make it a standout choice for online retailers aiming to enhance their website’s usability and search accuracy. Overall, it is highly valued by its users, contributing significantly to improving their online shopping experience.

bra...com

Dec 15, 2020  on Bigcommerce

Great product, good support - Excellent product, reasonably priced... We are a lingerie store, what we sell comes in a multitude of options, and to find what they want, customers usually have to be able to do multi dimensional searches. True one can get this as a part of higher cost options in bigcommerce [itself of course a bit of a no-brainer for us] but for a business of our scale the freshclick product is far more sensible.Support has been effective, the filter is reliable and functionality good and evolving. Recommended...

jpi...com

Dec 14, 2020  on Bigcommerce

Improved UX - Improved UX', description 'We've been using FreshClick for several months now. Installation was easy and haven't had any tech issues. The ability to create custom filters has really helped improve our customer's user experience on our website.

mai...com

Dec 14, 2020  on Bigcommerce

Great - Very good product

bry...com

Dec 14, 2020  on Bigcommerce

great filter search - Been using for more than a year. Great vendor support and great price.

sea...com

Dec 14, 2020  on Bigcommerce

Product works great but service sets them apart - The product filter works exactly as advertised and as it should- there are some pretty sophisticated ways of building exactly what you need and it doesn’t take extensive experience to do so. We’ve been very happy with it. However, what really sets them apart is their service. I’ve reached out via email for help many times and hear back quickly and with thorough answers until my issue is resolved. Seems like that’s more of a rarity these days. I would definitely recommend any item + service.

ben...com

Dec 10, 2020  on Bigcommerce

Great Filtering - Easy to use and fast!

tvg...com

Nov 05, 2020  on Bigcommerce

Fantastic product and service - The product itself is highly configurable and versatile but the service is exceptional, fast and helpful no matter what support you need. Highly recommended.

inf...com

Oct 26, 2020  on Bigcommerce

Great app - We just started using this app to help improve conversions and so far it has worked great. Sam has been extremely responsive to get us up and running!

sal...com

Oct 16, 2020  on Bigcommerce

Excellent app if you need advance filters - This is a great app when you are in need of advance filtering as BC only allows you to have 12. With Fresh click, you can have as much filters as you need. Support is also excellent, they reply in no time and always addressed our concerns very promptly and helped us in the start.Overall, very happy and would recommend to anybody who needs better filtering.

abd....se

Oct 08, 2020  on Bigcommerce

Product Filter and Search - I personally would recommend anyone that is using a huge catalog ecommerce site to use FreshClick Product Filter and the support team does an amazing job with the support and respond in time.

ncs...com

Oct 07, 2020  on Bigcommerce

Nice working App - I have a customized unique theme and the FreshClick Support was quickly able to make the filter work for me. The filter integrates nicely with my store and enhances the browsability of my tremendously. It's easy to fine tune the filter and make the functionality work for you. I highly recommend this tool.

cam...com

Sep 24, 2020  on Bigcommerce

Product Filter App Works Better than BigCommerce Filter! - When I was first building our website I was reluctant to upgrade our BigCommerce plan to the one with product filters, but we really needed it so I went ahead with just a month subscription. Luckily, before our month was up I found FreshClick's product filtering app and couldn't believe how much less it cost compared to BigCommerce. I thought it couldn't possibly work as well, but I installed it and was blown away! It allows for so much more customization and has allowed us to have filtering in our web shop without having to pay out a huge amount for it each month. The team at FreshClick has been wonderful to work with and have done many updates to our filter free of charge! They're always adding new features and updates to it, which have made the functionality even better, e.g. - updating the mobile filter to a sidebar that pops out and adding a search bar that allows users to search within your product categories. I highly recommend this app if you're looking for a great product filtering solution at an affordable price.

joe...com

Sep 08, 2020  on Bigcommerce

One of the easiest apps - I've been in e-comm for a few years and this has been one of the easiest apps for filtering that I have used and the price point is reasonable.

gil...com

Aug 19, 2020  on Bigcommerce

Great Option - Has been a great product for our 6000+ products. We are currently showing about 7 different facets for those products. Managing bulk can be a bit tough but once you figure it out, it works well. I use a spreadsheet that makes a "Custom Fields CSV" for importing. Support always responds and fixes issues within 24 hours.

hel...com

Jul 24, 2020  on Bigcommerce

Excellent App! - This a great app, displays exactly how I want it to in my shop & very easy to install. I did have one question that I sent to support & I knew what I wanted would require a tiny bit of editing. I was answered very quickly and in fact, I didn't have to do anything they had already taken care of it for me. A little pricey, but waaaay better than the native BC filtering.

bri...com

Jul 16, 2020  on Bigcommerce

Product Filter - So far I'm LOVING this app. The price was higher than I anticipated, but the fact that it it really was one click and it automatically installed on my theme with basic filters like size, price and brand was a huge value. I've quickly added additional features easily. So far, very happy.

sal...com

Jun 25, 2020  on Bigcommerce

Robust Filtering Add On - FreshClick's Product Filter is the best way we've found to overcome the limitations of BigCommerce's meager filtering capabilities.

leo....ph

Jun 20, 2020  on Bigcommerce

Excellent Search Filtering. Perfect for my needs - The BigCommerce entry subscription plan by default only has a limited product filtering of category, sub -category, brand, and price. It does not offer product detailed product filtering such size, color, weight, model, or other product attributes you might have. To have this feature, you have to subscribe to the premium and more expensive plans.This was almost a deal breaker for because even though I have a lot of products, but my sales volume isn't that high yet. So subscribing to a premium plan wasn't worth the additional price for my needs.Good thing I found the Product Filter & Search App. It allows me to have the detailed product filtering I need at an affordable price that's still significantly cheaper than subscribing to a higher pricing plan.

shi...com

Jun 19, 2020  on Bigcommerce

Top product filtering - For sure I think its the best option for product filtering outside BigCommerce own built-in faceted search/product filtering. Easy to install, FreshClick support team are great, and the app has ongoing updates...!Definitely recommend if your looking a product filtering option outside BigCommerce’s built-in faceted search...

jas....us

May 27, 2020  on Bigcommerce

Faceted search option - We've been running BigCommerce for more than 8 years. Faceted search has always been a wish list as we can't justify going to BigCommerce Pro for that one feature. We were excited to find Freshclick as an alternative!! Our developer is now recommending this option for the faceted search.

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