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Customer reviews: Search & Filters by FreshClick

Develop by Verified

Reviews (153)

Overall rating
4.9

What Merchants Think

Merchants using "Search & Filters by FreshClick" are overwhelmingly satisfied, citing the app as a vital tool for enhancing product navigation and search functionality in their BigCommerce stores. Many appreciate its seamless integration, user-friendly interface, and affordability compared to upgrading BigCommerce plans. With consistent praise for its impact on improving customer experience and sales, the app is highly recommended for e-commerce businesses looking for effective search and filtering solutions.

Key Strengths

  • Seamless integration with BigCommerce
  • User-friendly and intuitive interface
  • Extensive and customizable filtering options
  • Lightning-fast search functionality
  • Responsive and exceptional customer service
  • Affordable solution compared to BigCommerce plan upgrades

Common Concerns

  • Lack of bulk editing features within the app
  • Occasional technical issues requiring customer support
  • Price considered high by some, especially for large catalogs
  • Limited options for multi-storefronts
  • Reliance on spreadsheet CSVs for managing filters

Final Thoughts

"Search & Filters by FreshClick" emerges as a powerful and user-acclaimed app, effectively addressing the deficits of BigCommerce's native filtering features. While a few merchants identified areas for improvement, particularly regarding ease of bulk filtering management, the app's customizability, customer support, and affordability make it a standout choice for online retailers aiming to enhance their website’s usability and search accuracy. Overall, it is highly valued by its users, contributing significantly to improving their online shopping experience.

mai....uk

Aug 02, 2021  on Bigcommerce

Fresh Click Prroduct Filter - Powerful filter, easy to set custom parameters and put in use .

dqu...com

Jun 30, 2021  on Bigcommerce

Best value & excellent product - We tested or reviewed most of the product filter apps available for bigcommerce. Many are quite good! But Freshclick's product filter app is by far the most comprehensive feature set for the cost. They offer tons of flexibility in terms of filter configuration, have CSS support for theme matching, and include regular scheduled indexing along side on demand reindexing when required. We've had no trouble implementing this app into our theme, which was not originally supported. Their support teams were quick to respond to any questions, concerns or implementation issues, and resolved each query in a timely manner. This app costs us less than ANY other filter app would have for the size of our catalog.

sal...com

Jun 30, 2021  on Bigcommerce

Good Product - Product offers great customization for your website at a reasonable price.

mco...com

Jun 30, 2021  on Bigcommerce

Easy Implementation & Effective Product Filters - My developer had no problem installing and now we have all the filtering we need so our customers can easily find what they are looking for. Support has also been good.

inf...com

Jun 28, 2021  on Bigcommerce

Good app -

mac...com

Jun 16, 2021  on Bigcommerce

Recommended by my developer - This app was suggested by my developer, hope it's easier to search on my site as my native search is not that great.

mva...com

Jun 10, 2021  on Bigcommerce

Love this app! - Works well, easy to install, and great for all kinds of filters. What we especially like is that you can choose where you want the filters to appear. This is not a one size fits all solution - you can really customize it to fit your needs. Although I do find it a bit pricey, I highly recommend this app.

sha...com

Jun 01, 2021  on Bigcommerce

An essential app with amazing support - This app is a necessity and worth every penny. It's a good thing that the price is very reasonable. They are constantly improving and adding new features. Even if BigCommerce greatly improves their built-in filters (currently terrible), they will likely never get to the customizability and feature set of this add-on. Support is very responsive and listens to feedback. They even implemented my suggestion for a floating button filter on mobile!

bel...com

May 19, 2021  on Bigcommerce

Great app! Great support! - Took a little work to get it to work well, but after we sorted the simple issues everything works seemlessly. Some minor issues need some ironing, but the support team is quick to respond and quick to fix any issues that arise or explain why it isn't something that can be changed.Overall: do recommend!

the...com

Apr 27, 2021  on Bigcommerce

Filter works great. - I love being able to create my own filters and it works the way I want. Customer service was very responsive and customized it exactly to my specifications.

hou...com

Mar 31, 2021  on Bigcommerce

Very helpful Filter App - Really easy to install, great customer service via live chat. App works great!

ste....au

Feb 16, 2021  on Bigcommerce

It just works! - Very straightforward to setup, install and it just worked! Very impressive and responsive layout/UI, works really well. A little more documentation would be useful and configuration is a little overwhelming in areas, but with a little trial and error I managed to get a great outcome that blows BigCommerce features and usability out of the water (and to think I just about dropped BigCommerce for lack of this feature)

jon...com

Feb 03, 2021  on Bigcommerce

Solved my problem - We almost didn't go with BigCommerce because you can't get filtering OOB until you're an Enterprise account at $1,000+ per month, until one of their support staff recommended this app. Solved our use case requirement immediately for a fraction of the cost. Very easy to implement custom field filtering.

cam...com

Jan 18, 2021  on Bigcommerce

Great app - Easy to use interface and setup

chr...com

Dec 28, 2020  on Bigcommerce

Very flexible and intuitive for custom filters - The built-in filters for BigCommerce were just too simple for our needs. We needed custom filters because we don't expose many attributes as options. I was able to get several custom filters up and running with our store within an hour. I'm impressed with how easy and powerful this is! We could eliminate a lot of sub-categories with custom filters. Really great app for any large eCommerce.

ady...com

Dec 22, 2020  on Bigcommerce

Great app - Great app, use it on several sites

bra...com

Dec 21, 2020  on Bigcommerce

Excellent product filtering, very pleased! - One of the biggest decisions we made when developing our website was around filtering because we sell jewelry supplies. With our business model selling hundreds of parts and pieces, being able to filter by things like style and material are a must - not an option. With Freshclicks, we've been able to offer this to our customers from day one! We've reached out to customer service a few times and always got help. We are very happy!

inf...com

Dec 18, 2020  on Bigcommerce

So far so good! - We have enjoyed being able to customize this filter and the quick customer service response time is excellent! Time will tell on ROI but it is has made our website much easier to navigate.

inf...com

Dec 16, 2020  on Bigcommerce

Best filter - Great customer support and reasonably priced

bra...com

Dec 15, 2020  on Bigcommerce

Great product, good support - Excellent product, reasonably priced... We are a lingerie store, what we sell comes in a multitude of options, and to find what they want, customers usually have to be able to do multi dimensional searches. True one can get this as a part of higher cost options in bigcommerce [itself of course a bit of a no-brainer for us] but for a business of our scale the freshclick product is far more sensible.Support has been effective, the filter is reliable and functionality good and evolving. Recommended...

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