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Customer reviews: Search & Filters by FreshClick

Develop by Verified

Reviews (153)

Overall rating
4.9

What Merchants Think

Merchants using "Search & Filters by FreshClick" are overwhelmingly satisfied, citing the app as a vital tool for enhancing product navigation and search functionality in their BigCommerce stores. Many appreciate its seamless integration, user-friendly interface, and affordability compared to upgrading BigCommerce plans. With consistent praise for its impact on improving customer experience and sales, the app is highly recommended for e-commerce businesses looking for effective search and filtering solutions.

Key Strengths

  • Seamless integration with BigCommerce
  • User-friendly and intuitive interface
  • Extensive and customizable filtering options
  • Lightning-fast search functionality
  • Responsive and exceptional customer service
  • Affordable solution compared to BigCommerce plan upgrades

Common Concerns

  • Lack of bulk editing features within the app
  • Occasional technical issues requiring customer support
  • Price considered high by some, especially for large catalogs
  • Limited options for multi-storefronts
  • Reliance on spreadsheet CSVs for managing filters

Final Thoughts

"Search & Filters by FreshClick" emerges as a powerful and user-acclaimed app, effectively addressing the deficits of BigCommerce's native filtering features. While a few merchants identified areas for improvement, particularly regarding ease of bulk filtering management, the app's customizability, customer support, and affordability make it a standout choice for online retailers aiming to enhance their website’s usability and search accuracy. Overall, it is highly valued by its users, contributing significantly to improving their online shopping experience.

ric....uk

Nov 09, 2022  on Bigcommerce

Perfect - products and support - This filter is perfect, Shame BC don't have this out of the box, but this filter is great as i can now have more than 12 filters in turn increasing sales for sure.Had a question and put a ticket in replied same day what more can you ask for :-)

sam....uk

Sep 29, 2022  on Bigcommerce

Good -

inf...com

Aug 24, 2022  on Bigcommerce

Awesome product - Great experience with this product filter app. Highly recommended!

chr...com

Aug 08, 2022  on Bigcommerce

Great Product - Great product and super customer support

jul...com

Jul 29, 2022  on Bigcommerce

Great - Great app to incorporate on product pages so I can show items that are in stock and specific styles and sizes so customers do not have to manually click through everything.

Joe Longo

Jul 14, 2022  on Bigcommerce

Prodcut Filter and Search App - This is truely the best invetment i have made within the Big Commerce app. I have a few customers asking with this feature as items were hard to find. This app is powerful and customers can now search for items in a few clicks. Have a look at our webiste see the fucntions live. thanks FreshClick and Thanks big commerce for referring me to this app.

maa....nl

Jul 07, 2022  on Bigcommerce

Great filter app - Great review filter and easy in use. Support also great when you've got some questions.

jay....co

May 17, 2022  on Bigcommerce

Very good support - Support fulfilled all of my design whims, or explained clearly when/if something would not be achievable. Great product. Expensive, but cheaper than Bigcommerce Pro.

mar...com

May 13, 2022  on Bigcommerce

Perfect solution - More than helpful for our business

mar...com

May 04, 2022  on Bigcommerce

Great Filtering App - This product is great! I like the customization it allows compared to the native filtering options. Search functionality is great as well since it is more powerful than the native search function. I had a couple of issues come up and their support was fast to respond and helped me a solution quickly. If you have any filtering or search needs I highly recommend downloading this app and working with a great company.

ste...com

May 02, 2022  on Bigcommerce

Solved a product filter problem - Freshclick has enabled us to tidy up the product filters in our Gifts section. Turns out it is harder to come up with a product filter strategy than it is to implement one. Freshclick offers much more flexibility than the 'out of the box' option and doesn't result in Custom Field clutter on product pages.

vlo....co

Apr 08, 2022  on Bigcommerce

Great Value and Customer Functionality - Great value tool, seems easy to use. Works well on the front end of the site, easy for the customer to find what they're looking for.

aut...com

Mar 03, 2022  on Bigcommerce

Faultless! - Great app! Simple to use for our customers. Excellent value for it's features! Efficient customer service. 5*

ray...com

Feb 08, 2022  on Bigcommerce

Next Level App and Supprt! - This app is fantastic! Performance is great, the customisation and options are endless and it embeds into the store perfectly. Every support ticket I've logged has been actioned exactly as requested and all within a day. I honestly can't talk the app up enough. It's far cheaper and advanced than BigCommerce's own Filtering Tool and the customisation and configrations available are endless.

sal...com

Feb 03, 2022  on Bigcommerce

Great Support - What a great app and great customer support. All questions were answered in a timely manner and app works very well. Thank you guys!

mic...com

Oct 27, 2021  on Bigcommerce

Great Product & Support - I'm surprised at how good the platform is, the support, and interface is for the cost. Typically we are looking at much more $ to get filters implemented for our clients. Thanks for everything.

adm...com

Oct 15, 2021  on Bigcommerce

Great app for attracting customers - One of the best app on bigcommerce. Great app if you want filters on your website. But a little bit expansive for indians.

off....uk

Sep 28, 2021  on Bigcommerce

5* Support - Update: January 2024We have just had fresh click help us out with some redesign with our filters that we have done on site and true to the theirword they responded and sorted it all out. No mess, no fuss just AWESOME customer service.Still have technical support that is one of the best. Thanks Great app and easy to set up. We had a few setup issues and they were sorted lightening fast (within about 30mins). probably one of the best tech support I've come across in many years in e-commerce.We had a filter that needed some graphics on to make it more user friendly and they came up with the goods.The filter mentioned is the door handle picker on the page listed below. Whilst this looks boring it helps our customers find there product with less mistakes on measuring. https://www.handlesandhinges.co.uk/upvc-door-handles/Thanks againUPDATEWe have been with Freshclick for quite a while now and have used support a few times. It Is still as good as the first day we joined them. Still awesome support and follow up. Thanks again

web...com

Sep 09, 2021  on Bigcommerce

Solid Support - A great solution for search and product filtering. Good support when we had a issue with setup.

ast...com

Aug 22, 2021  on Bigcommerce

Great App and Great Support - What a great app. First off it saves you a ton of money but not having to upgrade to one of BigCommerce's more expensive plans to be able to have product filtering. This app works great out of the box and if you run into any issues the support team will get back to you within a day typically with a resolution. I would highly recommend this app!

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