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Customer reviews: Search & Filters by FreshClick

Develop by Verified

Reviews (153)

Overall rating
4.9

What Merchants Think

Merchants using "Search & Filters by FreshClick" are overwhelmingly satisfied, citing the app as a vital tool for enhancing product navigation and search functionality in their BigCommerce stores. Many appreciate its seamless integration, user-friendly interface, and affordability compared to upgrading BigCommerce plans. With consistent praise for its impact on improving customer experience and sales, the app is highly recommended for e-commerce businesses looking for effective search and filtering solutions.

Key Strengths

  • Seamless integration with BigCommerce
  • User-friendly and intuitive interface
  • Extensive and customizable filtering options
  • Lightning-fast search functionality
  • Responsive and exceptional customer service
  • Affordable solution compared to BigCommerce plan upgrades

Common Concerns

  • Lack of bulk editing features within the app
  • Occasional technical issues requiring customer support
  • Price considered high by some, especially for large catalogs
  • Limited options for multi-storefronts
  • Reliance on spreadsheet CSVs for managing filters

Final Thoughts

"Search & Filters by FreshClick" emerges as a powerful and user-acclaimed app, effectively addressing the deficits of BigCommerce's native filtering features. While a few merchants identified areas for improvement, particularly regarding ease of bulk filtering management, the app's customizability, customer support, and affordability make it a standout choice for online retailers aiming to enhance their website’s usability and search accuracy. Overall, it is highly valued by its users, contributing significantly to improving their online shopping experience.

pat...com

Oct 02, 2023  on Bigcommerce

Great Support & Flexibility - We really enjoy working with Freshclick. This app offers tremendous value for the cost . The customer service is extremely responsive and they were even willing to assist with adding customized page templates from our developers. We can confidently recommend Freshclick!

laf...com

Sep 30, 2023  on Bigcommerce

Good - It works for my website

Sep 07, 2023  on Bigcommerce

Quick to Correct Tech Issues - It has really nice features including category search which great.

lav...com

Aug 25, 2023  on Bigcommerce

Great app, wonderful support - I decided to give the app a shot as an alternative to the integrated filters offered by BigCommerce and have been thoroughly impressed! The app is simple to use, offers plenty features and works straight out of the box. There were a few things I needed changed / fixed to fit my needs exactly, but the support was incredibly quick, responsive and did the changes without a problem in a very short time (I'm talking less than a day here after opening the ticket). I can only recommend it and if you're looking for an alternative to the integrated BigCommerce filter functionality, this is the app for you.

nic...com

Aug 23, 2023  on Bigcommerce

Awesome App - This is an awesome app that I'd highly recommend. Excellent support as well!

jrw...com

Jun 06, 2023  on Bigcommerce

Excellent app and support - The support helping me set up this app was exceptional. I'm running it with 12000 SKU and I couldn't be happier with the result.

sal...com

May 12, 2023  on Bigcommerce

Best support out there - I was totally impressed with their support. All issues were resolved VERY quickly. Very easy to work with and a fantastic App for anyone with multiple brands and categories. Cant beat the price either.

bra...com

May 11, 2023  on Bigcommerce

Great Products and Service - This company offers great apps and their customer service is amazing!

inf...com

May 09, 2023  on Bigcommerce

Best Filter & Search App - I recently integrated FreshClick into my BigCommerce store, and I must say, it has been an absolute game-changer! This incredible filter and search results app has completely transformed the way my customers navigate and find products on my website.First and foremost, the user interface is sleek, modern, and incredibly intuitive. It seamlessly integrates with my BigCommerce store, allowing my customers to effortlessly refine their searches and narrow down their product options. The filter options are extensive and customizable, ensuring that shoppers can quickly find exactly what they're looking for.One of the standout features of FreshClick is its lightning-fast search functionality. Regardless of the size of my product catalog, the search results are displayed in a matter of milliseconds. This speed is crucial in today's fast-paced digital world, where customers demand instant gratification and efficient browsing experiences.Another aspect that I greatly appreciate is the customization options available with FreshClick. I can tailor the filters and search parameters to match my unique business requirements, ensuring that my customers have a personalized shopping experience. The app seamlessly integrates with my store's branding, maintaining a consistent look and feel throughout the entire shopping journey.What sets FreshClick apart from other similar apps is its exceptional customer support. The team behind FreshClick is incredibly responsive, knowledgeable, and willing to go above and beyond to ensure a smooth experience. They were readily available to assist me during the setup process and provided valuable insights on maximizing the app's potential. It's evident that they genuinely care about their customers' success.

gol...com

Mar 29, 2023  on Bigcommerce

GAME CHANGER!! - FreshClick is hands down the easiest app to install. The Customer Team was very helpful. Has made an impact on sales already, customers can now easily find the product they are searching for. The application install was seamless. These reviews are all accurate. Great app!!

emm...com

Mar 09, 2023  on Bigcommerce

The BEST filtering app on the marketplace. - FreshClick is the easiest to install, manage, and customize on the marketplace. There is no need to hardcode anything to use the filter. In addition, this filter is incredibly helpful for combining options with custom fields for filtering. In addition, the support team is very helpful to fix any issues.

inf...com

Mar 01, 2023  on Bigcommerce

Good application - Good application, intuitive to set up without any need for training and works quite well.

bla...com

Feb 22, 2023  on Bigcommerce

Works great, excellent support - We use both the filter and search functions on ThermalRoll.com and have been pleased with both. The filter works great right out of the box, and the search is significantly more accurate than BigCommerce's default solution, at a fraction of the price of virtually any other 3rd party search app.If you need things adjusted on their end due to changes on your own store, Freshclick's service is excellent. Response time usually within less than an hour on pretty significant template changes. Additionally, they've gone above and beyond for us on multiple occasions, helping to integrate some of our site's custom functionality into their filter. Overall—would highly recommend.

inf....uk

Jan 25, 2023  on Bigcommerce

excellent - works great, perfect for our alloy wheel category

din....cy

Jan 24, 2023  on Bigcommerce

Freshclick - What a great app for a highly customisable filter. Absolutely essential!

mic...com

Jan 23, 2023  on Bigcommerce

FRESHCLICK - Best filters for BigCommerce, highly customizable.

abi...com

Dec 21, 2022  on Bigcommerce

Best App for BigCommerce - One of the best apps for BigCommerce. Excellent Support Team. Thank you

sal....uk

Nov 17, 2022  on Bigcommerce

for my large store this is great - working good lets see how it goes over christmas period

mar...com

Nov 15, 2022  on Bigcommerce

incredible app for bigcommerce - We added FreshClick because we knew we wanted a filter and search that was much more dynamic and customizable for our store of over 500 products. We were not disappointed and any time we have a question or request for something custom their support is so quick to help and nice to work with!

dma...com

Nov 10, 2022  on Bigcommerce

FreshClick - We needed a robust solution for quick custom field imports, sorting, and filtering and FreshClick delivered. They have been very quick to respond to support requests and fix any issues. I would definitely recommend trying them out!

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