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Customer reviews: REVIEWS.io

Develop by intercom.help

Reviews (11)

Overall rating
4.3

What Merchants Think

Overall, merchants have a favorable perception of "REVIEWS.io". They applaud its comprehensive features and user-friendly dashboard that facilitate the collection and publication of customer reviews. Many have highlighted the beneficial impact on their online presence and the stellar support provided by the customer service team.

Key Strengths

  • Comprehensive and robust dashboard features
  • User-friendly widgets for displaying reviews
  • Excellent customer support and service
  • Effective in increasing review response rates
  • Highly functional with market-leading capabilities
  • Competitive pricing and value for money

Common Concerns

  • Issues with account cancellation process
  • Lack of a free trial or free plan

Final Thoughts

"REVIEWS.io" is generally well-regarded by its users for its amazing features and superb customer service. While some concerns about billing and account cancellation exist, its competitive pricing and comprehensive tools are seen as valuable assets for businesses looking to enhance their online reputations. Merchants recommend this app as a strong solution for managing customer reviews effectively.

mag...com

Mar 15, 2023  on Bigcommerce

Bait & Switch - No free trial, no free plan. You can go ahead and trust a company that does not stand behind their marketing, but I won't do business with a company like that. Personally I'm going to go spend 3x as much a month at Trustpilot.Use at your own risk.

bis...com

Aug 31, 2020  on Bigcommerce

Cancelling account was a pain. - Have been requesting to cancel the account, but kept hearing excuses. Kept billing me for few months and still not cancelling the account. Support team has millions of reasons for not being able to cancel or refund.

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