Taranker.Com Logo
  1. Home
  2. Bigcommerce
  3. Customer reviews: Rebillia Platform
Rebillia Platform logo

Customer reviews: Rebillia Platform

Develop by rebillia.com
View info

Reviews (55)

Overall rating
4.6

What Merchants Think

The "Rebillia Platform" receives overall positive feedback from merchants who emphasize its significant role in transforming their subscription management processes. Most reviews highlight the platform as intuitive and feature-rich, offering an edge over competitors. Merchants praise its ease of use, powerful integrations, and supportive customer service, contributing to boosted sales and enhanced customer loyalty.

Key Strengths

  • Seamless integration with multi-gateway, multi-store, and multi-currency setups.
  • Highly customizable subscription plans that adapt to various business needs.
  • Exceptional customer support noted for responsiveness and effectiveness.
  • Robust analytics for insights into business performance and customer behavior.
  • Effortless user experience and streamlined subscription management.
  • Reliable recurring billing and payment processes.

Common Concerns

  • Reported issues with technical support responsiveness in certain cases.
  • Criticism about the platform being outdated with limited auto-replenish features.
  • Concerns over high setup and monthly fees for some users.
  • Integration issues with third-party services like Stripe.

Final Thoughts

Despite some concerns primarily centered around support and costs, the "Rebillia Platform" is highly regarded for its flexibility, efficiency, and customer-centric approach. It is an excellent choice for businesses seeking to improve subscription management. The consistent praise for its features and customer service demonstrates its value to a wide range of e-commerce businesses.

hel...com

Apr 19, 2021  on Bigcommerce

Bugs & Zero Technical Support - Expensive sign up fee USD$500 + high monthly fee base USD100 with transaction fees (1.25% + 30 cents per transaction). Problems integrating with Stripe so your customers will no longer receive receipts. Issues with notification template as well. No incoming order notification on the customer side as promised. ZERO tech support for the price!!!! We are very tech-savvy people and have been calling/emailing Rebillia on daily basis without getting further help. We want to share our experience here so people are aware of what they are signing up for.

eth...com

Nov 25, 2020  on Bigcommerce

Customer Service Non-Existent - What happened to this company? Used to be good - program worked without too many issues. Now, you'll be lucky to get anyone to respond. Customer service is non-existent. We are done with this company.

ibe...com

Feb 08, 2020  on Bigcommerce

Rebillia is outdated. App does not support auto-replenish - I have installed this app with the expectation that the auto-replenish is available. After viewing their videos, their production options on the video is not the same as the stencil version. Hence, it does not work for auto-replenishing.

ste....uk

Jan 25, 2019  on Bigcommerce

Stay Away - they did a great selling job. BUT most of the captured card details never worked. Integration was painful - they did help us set it up but it still didn't work. they then had the cheek to charge us many times the agreed fee as they said we had exceeded the monthly allowance. An EXPENSIVE mistake AVOID!

jes...com

Feb 09, 2017  on Bigcommerce

None Responsive Customer Service - I wanted to set up a subscription service with this company. I had an initial meeting and they they stopped responding to my emails.

Scroll to Top