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Customer reviews: Quotilio

Develop by freshdesk.com

Reviews (13)

Overall rating
4.6

What Merchants Think

Overall, merchants perceive Quotilio as a solid application for generating and managing customer quotes. The app is praised for its responsive support team and ability to tailor features to meet individual business needs. While there are some concerns about specific limitations, such as issues with quoting out-of-stock items, the general consensus is that Quotilio is a valuable tool that improves the quoting process.

Key Strengths

  • Outstanding customer support, noted for quick responses and effective solutions.
  • Easy customization of forms and quotes to fit specific business requirements.
  • User-friendly interface and seamless integration with current systems.
  • Ability to track the status of quotes through email actions and delivery.
  • Continuous improvement of features based on merchant feedback.

Common Concerns

  • Inability to quote products that are out of stock, leading to potential workflow issues.
  • Initial setup challenges requiring troubleshooting to ensure smooth operation.
  • Some desired features may be unavailable in the basic version and require additional customization.

Final Thoughts

Quotilio is generally well-received by merchants seeking an efficient solution for handling customer quotes. While it encounters some early setup hurdles and a few limitations, its exceptional customer support and adaptability often outweigh these concerns. Quotilio remains a recommended tool for businesses aiming to streamline their quoting processes.

mcu....uk

Sep 29, 2023  on Bigcommerce

Great App + Support - Quotilio support have been very responsive and helpful with questions and assistance. This makes the difference between good app and a great app! The quotes fulfil our requirements for a simple to use, fast and responsive quotation tool. Specific features I like: Can see the status of the quote email (delivered, opened, pdf downloaded, ordered). You can modify the fields on the request form easily. Allows for basic automation of approving quotes + can add carriage with the automation feature too. They show the progress of upcoming features in development - great communication tool.All round good quotes solution and I hope that they continue to develop and improve this app.

inf....uk

May 17, 2023  on Bigcommerce

Fantastic Support! - Amazing support from the team to help us get setup on our multi-storefront BigCommerce account, with very quick responses and solutions! The app now works like a charm, highly recommend.

geo...com

Apr 26, 2022  on Bigcommerce

Great support - An evolving plugin that keeps getting better. Responsive and helpful developers who are keen to work with you.

kev...com

Apr 03, 2022  on Bigcommerce

Quotilio plug in - Quotilio is a Fantastic plug in for our Big Commerce site! Due to the difficult nature of shipping our products (ladders & scaffold), it’s better for customers to submit quotes for us. Also, Quotilio’s customer support is outstanding. Keep up the good work!My only suggestion is an option to manually convert quotes to sales that are completed so that we can keep track of conversion stats.

fes...com

Dec 13, 2021  on Bigcommerce

Quote - Works fine till now. Excellent support

ves...com

Sep 30, 2021  on Bigcommerce

Best for Quote - I have just installed Quotilio in my shop. In the beginning, I was afraid the solution was not suitable for us. But after some support from the Quotilio side, the result is excellent. I am so happy. Support was fast and the Quotilio now works as we need. I can highly recommend it.

mar...com

Sep 28, 2021  on Bigcommerce

Works well and great service - This app does what I want very well. I got some help from support with sorting out a few glitches but they were fixed extremely fast. I highly recommend it.

nic...com

Apr 14, 2021  on Bigcommerce

Works very nicely - This does everything we need to prepare and send quotes to customers. Initially it didn't have all the features we wanted - some of them are enterprise exclusive, but we worked with the developer (who is very responsive) and they added all the requested features in about a week or so. Really happy with the product and the support. Nice and simple app and makes it much easier to send quotes to customers. Before this we would create a draft order and a lusername/password for the customer which made the process a bit cumbersome for the customer. With Quotilio the customer gets an email with a PDF quote a buy link and the link goes straight to the payment page.

adm...com

Sep 05, 2020  on Bigcommerce

Easy to use and helpfull app` - Superb app with a simple setup exactly what I need for my store. Very easy to manage the quotes. The customizable feature is really good that I can customize everything for my customer. And the support is excellent.Will use the app for a long time as it really increases my sales. Thanks

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