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Customer reviews: Quotilio

Develop by freshdesk.com

Reviews (13)

Overall rating
4.6

What Merchants Think

Overall, merchants perceive Quotilio as a solid application for generating and managing customer quotes. The app is praised for its responsive support team and ability to tailor features to meet individual business needs. While there are some concerns about specific limitations, such as issues with quoting out-of-stock items, the general consensus is that Quotilio is a valuable tool that improves the quoting process.

Key Strengths

  • Outstanding customer support, noted for quick responses and effective solutions.
  • Easy customization of forms and quotes to fit specific business requirements.
  • User-friendly interface and seamless integration with current systems.
  • Ability to track the status of quotes through email actions and delivery.
  • Continuous improvement of features based on merchant feedback.

Common Concerns

  • Inability to quote products that are out of stock, leading to potential workflow issues.
  • Initial setup challenges requiring troubleshooting to ensure smooth operation.
  • Some desired features may be unavailable in the basic version and require additional customization.

Final Thoughts

Quotilio is generally well-received by merchants seeking an efficient solution for handling customer quotes. While it encounters some early setup hurdles and a few limitations, its exceptional customer support and adaptability often outweigh these concerns. Quotilio remains a recommended tool for businesses aiming to streamline their quoting processes.

eco...com

Aug 07, 2023  on Bigcommerce

Looks promising but has a BIG limitation - We wanted to love this, and did a bunch of work getting it setup in our store only to find out that you cannot quote products that are out of stock! Apparently the developers think this is normal, or never talked to a business that quoted things that were out of stock. Having to disable inventory tracking on items to be able to generate a quote is NOT an option. This may work for some people, but definitely keep this in mind before you spend a lot of time on this app.

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