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Customer reviews: QuickBooks & Xero Sync by Webgility

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Reviews (13)

Overall rating
3.9

What Merchants Think

The general consensus among users of "QuickBooks & Xero Sync by Webgility" is positive, with many finding it a vital tool for integrating their sales and inventory management with QuickBooks. Merchants appreciate its ability to streamline business operations despite some initial setup challenges. Customer service is often highlighted as a responsive and helpful support feature.

Key Strengths

  • Smooth integration with QuickBooks that facilitates efficient sales data analysis.
  • Responsive and helpful customer support that assists with onboarding and troubleshooting.
  • Time-saving features that automate data entry processes.
  • Affordable pricing compared to other solutions in the market.

Common Concerns

  • Initial setup can be challenging and time-consuming for some users.
  • Reports of synchronization issues, including duplicate entries and incorrect data mapping.
  • Manual intervention often needed for complete setup and ongoing order management.
  • Limited transactions in the trial period can be a barrier for some users evaluating the app.

Final Thoughts

"QuickBooks & Xero Sync by Webgility" receives favorable reviews for its robust integration capabilities and the efficiency it brings to business operations. While some users encounter setup and synchronization challenges, the value and support continue to be appreciated by many. This app is particularly beneficial to small business owners looking to save time and streamline their processes, ultimately offering a well-regarded solution for managing accounting and inventory tasks.

adm...com

Mar 25, 2018  on Bigcommerce

User BEWARE!! - Please BEWARE when using this app. Or better yet, don't use it at all. Synced with my QB resulting in duplicate entries, adding sales receipts when they should have been invoices and vice versa. Doubled the line items on the invoices for some transactions. Had to contact support numerous times. and spent hours trying to resolve the issues. They would say they would fix it, but weeks later they still did not fix things. I've spent HOURS manually combing through every transaction trying to fix all the errors. I am still fixing errors. Finally, I gave up on support. They suggested I use their $499 per month since it would "prevent duplicate entries". (No kidding) This is the biggest mess. Please look at other options. Do not use this app. I've never left a review like this, but I feel compelled to warn others so they don't have the same gut wrenching experience.

Mar 29, 2015  on Bigcommerce

Extremely low quality. -

Extremely low quality app.   Had to spend hours of time with their developer for it to even function at its basic level.  Now, I continue to have problems. 

sup...com

Jul 27, 2014  on Bigcommerce

dont even bother -

50 transactions importation in trial,and then done...dont bother

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