Taranker.Com Logo
Popups by POWR logo

Customer reviews: Popups by POWR

Develop by powr.io

Reviews (34)

Overall rating
3.9

What Merchants Think

Merchants generally appreciate "Popups by POWR" for its ease of use and the extensive customization options it offers. Many users laud the responsive customer support, which contributes significantly to their positive experiences. However, some users find the app occasionally buggy and express concerns over its limited functionality in some areas.

Key Strengths

  • Intuitive setup process and user-friendly interface.
  • Highly customizable popups allowing for tailored implementations.
  • Responsive and helpful customer support praised for effective problem-solving.
  • Availability of a free version for testing and basic use.

Common Concerns

  • Some users experienced bugs and system stability issues.
  • Lacks the option to easily place popups on the homepage by default.
  • Customer service response can be slow without a live chat option.
  • Terms about refund policy and customer support efficiency raised doubts.

Final Thoughts

Overall, "Popups by POWR" is a well-received app that facilitates creating customizable popups easily, proving beneficial for increasing user interactions and conversions. While praised for its customer support, users hope for enhanced functionality and quicker issue resolution in the future.

ano...com

Apr 11, 2025  on Bigcommerce

t -

cor...com

Mar 23, 2025  on Bigcommerce

First Time User - Just started with POWR. Working well. Did not understand their billing. Customer service responded within 12 hours and fixed the issue. Better than Just Uno who never responded and charged for bots.

pro...com

Jan 09, 2025  on Bigcommerce

Great support - Had an issue with which upgrade we were using - got a quick response and everything got squared away quickly. Great communication through the process as well.

hel...com

Nov 21, 2024  on Bigcommerce

Fantastic support team - POWR pop-ups were extremely easy and intuitive to set up, and the few small hiccups I had were quickly addressed by Luis on their team. I've had a great experience so far, and looking forward to using the app more in the coming weeks.

con....co

Oct 04, 2024  on Bigcommerce

Adding pop up to custom location - Excellent service and explanation to help me place our pop up into a custom location. Super easy to understand and got it done quickly.

jes...com

Sep 09, 2024  on Bigcommerce

Popups - We like the app for popups. It was a little confusing at first, but with the customer support from Richcarde we think we are on the right track. The form builder is super simple and easy to use.

sma...com

Aug 28, 2024  on Bigcommerce

Great Customer Support - Excellent customer support - went out of their way to make sure that my pop-up published when I had issues.

bug...com

Jun 07, 2024  on Bigcommerce

Custom Popup - Support was very helpful on figuring out how to place a custom popup on the cart page.

nmh...com

Jan 25, 2024  on Bigcommerce

Nate - appreciate the customer support, the system is a bit tricky but works if you know how to use it and have the patience to learn or work with the customer service to learn or help you with any issues.

jrc...com

Nov 02, 2023  on Bigcommerce

Customer Support - Got great customer support from the POWR team, Richcarde was very helpful

aar...com

May 22, 2023  on Bigcommerce

Great Service - I had an issue that I could not solve on my own, and Richcarde from support got me taken care of in a matter of minutes with no headache whatsoever.

inf...com

Apr 11, 2023  on Bigcommerce

Support - Richarde M was able to efficiently get my pop up working by adding the necessary code for me.

fas...com

Apr 01, 2023  on Bigcommerce

Had trouble - Support was great - We could not get the pop up to appear on the homepage. Support helped us make it happen, they also proactively got it viewing properly on mobile.

gla...com

Nov 23, 2022  on Bigcommerce

Popup Banner - This is simple great, thank you!

sun...com

May 06, 2022  on Bigcommerce

Easy use - Easy to setup

jas...com

Jun 07, 2021  on Bigcommerce

I love this app! - So easy to use and set up

dir...net

Mar 13, 2020  on Bigcommerce

Great Tool! - Great Tool! Easy to set up and implement on my site. I am using an exit popup and we are getting many sales that would have been lost prior to using this feature. Customer service is good also... although it takes at least a day to get replies, which could be shortened to make PowR even better!

kjf...com

Nov 12, 2019  on Bigcommerce

Please review your recent purchases at {KENNY JACKS DESIGNERS SHOP} - GREAT EXPERIENCE

ste...com

Oct 23, 2019  on Bigcommerce

First Time User - Installation and popup creation went fairly quickly. Still wrapping my head around the whole process, but looks like it will do what I want. I will follow up with review as process moves forward.

unw...com

Aug 06, 2019  on Bigcommerce

Email - Great, Easy Fun

Scroll to Top