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Customer reviews: Popups by POWR

Develop by powr.io
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Reviews (34)

Overall rating
3.9

What Merchants Think

Merchants generally appreciate "Popups by POWR" for its ease of use and the extensive customization options it offers. Many users laud the responsive customer support, which contributes significantly to their positive experiences. However, some users find the app occasionally buggy and express concerns over its limited functionality in some areas.

Key Strengths

  • Intuitive setup process and user-friendly interface.
  • Highly customizable popups allowing for tailored implementations.
  • Responsive and helpful customer support praised for effective problem-solving.
  • Availability of a free version for testing and basic use.

Common Concerns

  • Some users experienced bugs and system stability issues.
  • Lacks the option to easily place popups on the homepage by default.
  • Customer service response can be slow without a live chat option.
  • Terms about refund policy and customer support efficiency raised doubts.

Final Thoughts

Overall, "Popups by POWR" is a well-received app that facilitates creating customizable popups easily, proving beneficial for increasing user interactions and conversions. While praised for its customer support, users hope for enhanced functionality and quicker issue resolution in the future.

inf...com

Feb 24, 2022  on Bigcommerce

Partial App with trash Customer Service - This app is trash. Hopefully, they'll give us a refund. It simply needs more development.

leo...com

Jun 08, 2021  on Bigcommerce

Buggy & Slow Customer Serivce - This app is super buggy, it's randomly duplicated on our website. The staff are slow at getting back to you for any issues. Usually requiring multiple emails back and fourth which are 2-4 days inbetween (Terrible if you have urgent concerns). They do not have live chat which is a huge flaw. Going to be looking for another app to replace this.

[email protected]

Mar 24, 2021  on Bigcommerce

Does not work - Does not work. Lots of issues, Limited poor support, I requested a refund after 2 days, they have refused.

ton....fr

Jan 14, 2021  on Bigcommerce

Recent sales pop up - Does not have the recent sales pop functionality....why?

nor...com

Jun 25, 2019  on Bigcommerce

Garbage - No free option even though it says there is.

hub...net

Jun 12, 2019  on Bigcommerce

Junk - I installed and it did not install automatically. Then I added script to footer to get to work. Dashboard crashes nearly every time. I tried to login directly at powr.io and that doesn't work either. No support and does not work... all i get is: This page isn’t working www.powr.io is currently unable to handle this request.HTTP ERROR 500

for....ca

Nov 29, 2018  on Bigcommerce

not recommended - did not work and spammed my inbox, Yay.

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