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Native Recommender by Peasisoft for Upsell & Cross-sell logo

Customer reviews: Native Recommender by Peasisoft for Upsell & Cross-sell

Develop by peasisoft.com

Reviews (62)

Overall rating
5

What Merchants Think

The "Native Recommender by Peasisoft for Upsell & Cross-sell" app is widely celebrated by merchants for its robust set of features that significantly enhance the shopping experience. Users commonly find the app easy to use and highly customizable, which integrates seamlessly with their store's theme. The general sentiment is positive, highlighting both the financial benefits and the excellent customer service that accompanies the app.

Key Strengths

  • Easy to use with a clean and intuitive interface.
  • Highly customizable to suit various brand aesthetics and business needs.
  • Effective upsell and cross-sell features that boost revenue and increase average order value.
  • Exceptionally responsive and helpful customer support team.
  • Comprehensive features including cart drawer, recently viewed section, and real A/B testing capabilities.
  • Seamless integration with store themes and reasonable pricing without a commission cut.

Common Concerns

  • Some initial hiccups with theme compatibility that required support intervention.
  • A need for more visual customization options to further enhance user experience.

Final Thoughts

The "Native Recommender by Peasisoft for Upsell & Cross-sell" app is highly regarded by merchants for its effectiveness in increasing sales through personalized recommendations and strategic upselling. The app's ease of use, combined with outstanding customer support, makes it a reliable choice for store owners looking to enhance their sales strategy. It is deemed a must-have tool for any e-commerce store aiming for growth and better conversion rates.

loi...com

Mar 05, 2022  on Bigcommerce

Love the non-intrusive upsell. Best for customer experience - Great app, even better customer support. Has increased AOV for us, and does so in a seamless, non-intrusive way for the customer experience. Would recommend trying this app for bundles or product page cross-sells, and more features we've yet to try.

chr....us

Mar 03, 2022  on Bigcommerce

Very pleased with the support team - Super app with great functions. I have been in contact with the support team several times to set up the app correctly, and they have always responded very quickly and been able to solve all the problems. Super! I recommend this app

tif....ru

Feb 20, 2022  on Bigcommerce

Great product and well priced - Very well built, a pleasure to use, integrated very easily with my current Theme style, flexible, robust. Pleasant interface that makes using it a breeze and cuts down learning curve. All around great product and well priced.

chr....eu

Feb 19, 2022  on Bigcommerce

TOP NOTCH app, TOP NOTCH service - We've never had an upsell app, but have been told to add one, so we found Native Recommender which is highly recommended and it does not disappoint at all. It is the EASIEST set up, to understand, and to edit. Also, their customer service is TOP NOTCH. Ling helped us with everything, even on a Saturday afternoon! They're ALWAYS available and know what they're talking about!!! Not common. Also, you can customize the appearance so it could be blend in with your theme. So far, it's been awesome and adding additional revenue, and we're working on more offers this weekend and I CAN'T wait to see what it can really do when customized. Thank you!!!!!

aiz...com

Jan 30, 2022  on Bigcommerce

Neat design, timely help and clear instructions - Native Recommender offers a lot of customization, looks wonderful and neat. The live chat help was also very helpful. I had an issue getting my offers onto my Stencil theme and the support was nice to record a video guide for me. He truly did more than what he should to make sure I could get what I needed. In short - neat design, timely help and clear instructions.

syn...com

Jan 22, 2022  on Bigcommerce

One of the best app in the upsell category - This app is a no-brainer. Nice interface. Plenty of options. Reasonably priced (not taking a % of sales like others). Chris is always super helpful and replies straight away with any questions. I have zero complaints. If any, I hope they can offer a quantity upsell for the same product in the near future!

fra...com

Jan 15, 2022  on Bigcommerce

5 start for the App but 10 stars for the Service. - Great customer support. Chris is very prompt in his replies to assist me with placement and activation of upsell widgets both on website and mobile. I always had someone helping me whenever im online 24/7. I had instant access to help which helped me a lot. I didnt have to waste time figuring out. Recommended app! It has many functions and everything needed to prompt customers to purchase more from your site. The customization on this app is very easy to use!

gre...com

Jan 15, 2022  on Bigcommerce

On point service for an ideal app - At first I had to discover the app a bit since it's all very new to me but once you get the idea of how it works it really do able! Easy to work with. Their customer service is on point. Very quick with answering my questions and and their staff member Linh even analyzed and adjusted all the small details for me.

inf...com

Jan 06, 2022  on Bigcommerce

A truly sale magnet - Installed this app recently and extremely impressed with it. The dashboard is user-friendly and the set up of pre purchase and thank you pages was easy. I've seen massive opportunity with this app within the first 2 months and looking forward to seeing how it continue helps us increase sales. Support is excellent also and Chris on live chat was a great help answering a few questions I had.

hoa...com

Jan 06, 2022  on Bigcommerce

Great upsell app with no annoying pop-ups - I did heaps of research on the best post-purchase upsell app – with a view to reducing the number of annoying pop-ups customers get (as we already have a few on our site so didn't want to add more) and good support if there was a problem. Well, the support is FANTASTIC. Shout out to Linh, who has been super responsive when I had loads of questions when I was setting up my first offers. The plug and play interface is really easy to set up and understand, and the video tutorials embedded in each section of the app are nice and clear. Very pleased!

chr...com

Jan 04, 2022  on Bigcommerce

Versatile app - Gold class support - I installed this app on both of my BigCommerce stores – did a load of research and wanted an app that was versatile, had a bunch of features, affordable, and not too intrusive on the customer journey. We're set up and running now and already getting orders, great to see it kicking into gear so quickly. Huge shout out to Linh and Chris who were incredible when I had questions about setup or particular features, their customer support is 5-star gold class. Well done guys.

anu...com

Dec 29, 2021  on Bigcommerce

Easy to use. Kind service - Outstanding customer service!!! All of my questions were quickly answered, and on top of that, they actually offered to review my entire sale funnel and made really helpful suggestions on how to improve. The app itself is very easy to use, with great options to customize your offers' appearance to match with your brand . I recommend this app to anyone looking to implement some upsell offers.

acc....eu

Dec 26, 2021  on Bigcommerce

Best for both Functionality and Service - I use Native Recommender as my upsell and crossell app. It's clearly one of the best for this functionality. Linh who assisted me helped me a lot during the process. I had an issue with the currency symbol and he fixed it for me. He's truly professional and super sweet and helpful. thank you for your help, Linh.

sta....eu

Dec 25, 2021  on Bigcommerce

I wish they build this app sooner - Cannot fault the App performance or the support we have got, Linh has been amazing gone over and beyond to help with customization, Trust me you will pay 10x more for competitor apps that provide this level of recommendations. Also the ROI is very very impressive within 2 weeks with 24% revenue attributed to the app!!!

kat...com

Nov 28, 2021  on Bigcommerce

Very pleased to work with Peasisoft team - We have been so happy with this app. The team at Peasisoft have been amazing and so helpful to work with. It helped increase our revenue from day one and continues to increase our conversion on the site. A definite for anyone looking for a way to drive increased revenue and wanting to work with a fantastic team.

iul...com

Nov 08, 2021  on Bigcommerce

Great personalization and recommended solution - This has been a great app for our site! We have had problems showing good personalizations and recommended products due to an issue with our theme, and decided to try Native Recommender to help solve the problem. We had a great demo from Peasisoft's executive team, and they made going live with our initial personalized recommendations quick and easy. We have added more personalized best-sellers, recommended products, and are showing products at product page to help boost sales. The results speak for themselves, from increased engagement all the way through to checkout. We're excited to use this app going forward!

ico...com

Nov 05, 2021  on Bigcommerce

Promising results. Dedicated support - We were curious to try Native Recommend after a referral. Our early results look promising, and their team has been incredibly helpful in getting us started, especially with the visual styling of our recommendations. Their Dev Team is really fantastic and very responsive. Thank you! The reporting is very detailed, and we really appreciate the teams’ openness to our feedback!

jac...com

Oct 15, 2021  on Bigcommerce

Great app, great support team - We have started using this app to personalize the recommendations on our site. It is helping to increase revenue, and give a more personalized experience. Setting up the app was easy, and Native Recommender has been quick and responsive in answering questions, and helping us set up the modules. A great app, and a great support team to work with!

pic....eu

Oct 03, 2021  on Bigcommerce

Best for product recommendation - Native Recommender app and its team went beyond our expectation to deliver a widget that match our needs and vision. Ling and his team provided supports timely and efficiently. It is such a pleasure working with them. We recommend this app for your upsell and customized product recommendation.

tho....uk

Oct 01, 2021  on Bigcommerce

Perfect, Clean and Works! - We started using this app a couple of days ago. I really like how clean it is, and how easy it is to use... we initially had an issue with the upsells not showing but support is really quick and helpful. We have already made some additional sales (upsell products) with this app. Highly recommend, this is the kind of app we have been waiting for!

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