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Native Recommender by Peasisoft for Upsell & Cross-sell logo

Customer reviews: Native Recommender by Peasisoft for Upsell & Cross-sell

Develop by peasisoft.com

Reviews (62)

Overall rating
5

What Merchants Think

The "Native Recommender by Peasisoft for Upsell & Cross-sell" app is widely celebrated by merchants for its robust set of features that significantly enhance the shopping experience. Users commonly find the app easy to use and highly customizable, which integrates seamlessly with their store's theme. The general sentiment is positive, highlighting both the financial benefits and the excellent customer service that accompanies the app.

Key Strengths

  • Easy to use with a clean and intuitive interface.
  • Highly customizable to suit various brand aesthetics and business needs.
  • Effective upsell and cross-sell features that boost revenue and increase average order value.
  • Exceptionally responsive and helpful customer support team.
  • Comprehensive features including cart drawer, recently viewed section, and real A/B testing capabilities.
  • Seamless integration with store themes and reasonable pricing without a commission cut.

Common Concerns

  • Some initial hiccups with theme compatibility that required support intervention.
  • A need for more visual customization options to further enhance user experience.

Final Thoughts

The "Native Recommender by Peasisoft for Upsell & Cross-sell" app is highly regarded by merchants for its effectiveness in increasing sales through personalized recommendations and strategic upselling. The app's ease of use, combined with outstanding customer support, makes it a reliable choice for store owners looking to enhance their sales strategy. It is deemed a must-have tool for any e-commerce store aiming for growth and better conversion rates.

the...com

Jun 14, 2023  on Bigcommerce

Excellent Upsell Feature! - I have been using the Peasisoft app for a while now, and I must say that their Native Recommender is absolutely fantastic! It seamlessly integrates with my shopping experience and suggests relevant upsells that I wouldn't have thought of otherwise. It has helped me discover amazing products and enhance my overall shopping experience. Highly recommended!

jef...com

May 16, 2023  on Bigcommerce

Amazing App & Support - We just launched our new Big Commerce site and were looking for a powerful upsell and cross-sell app. Nothing both looked good and worked as well as Native Reminder. And wow their support, absolutely amazing. Look for further if you need an app to get your average sales up. This is the one!

eas...com

Mar 20, 2023  on Bigcommerce

All merchants can go above and beyond with Native Recommender - The tool itself is extremely versatile. I needed an app that would do the buy x - get y% off for a number of items in a collection that you could mix and match. I tried a few other apps and they just didn't work properly or how I wanted. This one worked perfectly! The onboarding is very easy and useful, i can make it running in no time! Also i'm very pressed that Native Recommender is easy to customize elements to get that overall feel you want, and then also very easy to dial-in the details, which is what a lot of other similar tools lack. Also, they have helped me troubleshoot a number of times, I had many questions regarding specific customizations & Hung was such an amazing help. They even custom coded a few things for me to make sure it looks exactly like I wanted & I am very grateful! They have a great team that will ensure to do whatever they can to make you happy! Thank you!. They go above and beyond. Cheers

lek...com

Feb 17, 2023  on Bigcommerce

Fair pricing and great for increasing sales - Big fan of Native Recommender! Fair pricing and great for increasing sales. The app is very easy to use and their support team has been fantastic. My average check went up 25%, upsell products up to 160% and 224% thanks to the combo: Native Recommender & Native Upsell. Anne helped me do cart page customization and optimize my offer. Anne is on call 24/7, responds instantly and all issues are handled like a rocket. I am very satisfied and recommend to anyone who has sales. This is the best team I have dealt with. I've had a BigCommerce shop for three years now and I know what I'm talking about. Highly recommend!

inf...com

Feb 16, 2023  on Bigcommerce

A Recommendation app that you can't be miss - The App has many features and widgets: cross-sell and up-sell, volume boost, including recommendation functions. Still the UI/UX is super clean that makes your orientation is super easy. Various added services: Slide cart drawer, Recently viewed. A/b testing is available too, which is really good for Marketing people. Support responded quickly to all my requests and coded all the customizations i asked for the web view and the mobile view. My AOV has been boosted significantly thanks to this app.10/10 recommend !! 5 Stars for sure!!

twa....eu

Jan 02, 2023  on Bigcommerce

Cart drawer has made a huge difference in my store's conversion rate - I recently started using the Cart Drawer function by Native Recommender for my BigCommerce store and I have to say, I am extremely impressed. The function is easy to install and set up, and it's made a huge difference in my store's conversion rate.One of the things I love most about the Cart Drawer is the customizable design options. I was able to match the app's look and feel to my store's branding, which really helped it blend seamlessly into the overall shopping experience.Another great feature of the Cart Drawer is the ability to showcase recommended products right within the cart. This has led to an increase in average order value, as customers are more likely to add additional items to their cart before checking out.The app's customer support has also been top-notch. Whenever I had a question or ran into an issue, their team was quick to respond and provide a solution.Overall, I highly recommend the Cart Drawer of Native Recommender to any BigCommerce store owner. It's a fantastic tool for boosting conversions and increasing average order value.

ric...com

Sep 30, 2022  on Bigcommerce

This amazing app has surpassed every other app I've tried - I installed & tried literally every recommendation app and eventually found everything I needed in this one. It was visually the best looking (especially the builder page for the appearance customization), very clean and modern UI, easy to use, and very decent pricing compared to some other apps. It did have some minor conflicting issues with the quantity selector on my website, but Ann from the support team has resolved it very quickly. One more thing that i love is the ability to re-position the volume discount widget on the product page. I'm a very hands-on owner and a graphic designer by professional, so very pleased that i'm able to make changes myself without having to go through the support team. If they could make the app allow for more visual edits, it would be an absolute dream . But still giving this 5 stars because it has surpassed every other app I've tried, so it's really the best option I've found! (updated: they said there will be a feature for customize the CSS/HTML soon)

hir...com

Sep 27, 2022  on Bigcommerce

Perfect solution for Volume discount - We were using a previous volume discount app that gave us nothing but headaches for months, so we switched to this app. We had a couple of issues getting it set up to work with other apps running on our store, but the team had them fixed really quickly and were really communicative with us the whole time. Since the fixes were made, we've had no issues and our whole store is running smoothly for the first time in close to 6 months. We also like that it is customisable, which our previous app wasn't, so we're able to achieve a look and feel that matches our store. Highly recommend!!

mar...com

Aug 29, 2022  on Bigcommerce

Overwhelmed by this app. Highly recommend - Initially I was overwhelmed by this app, theres a lot of options! which is great. I use these bundles all over my website. They are easy to customise and deliver all the key information so clearly. I had a teeny issue with getting the bundles displayed where i'd hoped on my product pages. I think Im probably making it more complicated than necessary, but as many people have already said, Ann on customer support is incredibly helpful, so we shall see if it works out. WOULD HIGHLY RECOMMEND THIS APP!

tha...com

Jun 25, 2022  on Bigcommerce

Super completed app, has averything i need for Products Recommendation in my store - I've used several recommends on my website and none of them get even close to Native Recommender!!! This app is super complete, has everything I need and has optimized my business to the next level!!! Really love their ""Amazon style"" Bundle offers. I have created hundreds of these throughout my 2 websites and the conversion rate is absolute worth to invest. If you are starting with dropshipping/ online business, this is your best place to start. No words for the support team. They always helped me with everything and always answer my questions! I definitely recommend it a lot. Fantastic.

chr...com

Jun 08, 2022  on Bigcommerce

Definitely 1st choice volume discount apps in BigCommerce - I'm blown away by the customer service here. Before committing to Native Recommender, we tried some of other volume discount apps. This app won because of its price, compatibility with our theme, and the way it displayed the discounts. On our launch day, we discovered that for some reason, the discount wasn't applying in checkout! I reached out to the support team using their live-chat feature, and an amazing person named Anne solved our problem within minutes - it turns out the old apps we had tried left old code in our store that was interfering with this app. I cannot emphasize how valuable this was for us - the speed with which Anne resolved our issue has me feeling so confident in the expertise and helpfulness of Native Recommender - we will be sticking with this app for good because of this encounter, and recommending them to everyone who is curious!

rol...com

Apr 15, 2022  on Bigcommerce

Best product bundle app in BigCommerce I've encountered. I highly recommend! - Setting up and customizing this widget was a breeze! I was able to figure out the basics using just their thorough app documentation. They do recommend a some knowledge of CSS/HTML in order to make advanced changes, but their tech support is quick to respond and amazingly helpful. The representatives I spoke to went above and beyond to provide the assistance I needed. I tried a couple of similar apps before this but they were either not intuitively designed or tech support was frustratingly slow to respond. The only update I suggest is that bundles have the option for reverse product recommendation. I would have liked for a product pair to be each other's recommendation without having to manually set up each bundle (making two manual bundles for products A+B and B+A). After speaking with a representative, they informed me that it was something they'd look into, and they actually did. 2 weeks later i can create bundles like the way i want. It's the best product bundle app I've encountered. I highly recommend!

chr....eu

Apr 11, 2022  on Bigcommerce

Store owners who also cares about shopping experience besides revenue really need to see what this app can do for your store - Using this app only for bundles but really satisfied with it. I have been recommended to have a look at this app from my MKT agency. We have tired seeing many stores using popup for upsell. That's may be the fastest way to make bad shopping experience for your customers. So we really pleased when reaching Native Recommender. The team is really cares about shopping experience, they also recommend us some case studies from other store which in the same category with us. The technical support is awesome as well, had an issue once that they fixed in my theme for me and then asked for a new development that they considered a good idea and it was implemented in a couple of days.

duc...com

Apr 03, 2022  on Bigcommerce

Best Amazon style Frequently Bought Together - I have used a lot of similar apps for bundling and cross-selling in the past and never found one that is right for our store. Native Recommender works extremely well, but most importantly, the support team have been super responsive and been able to make the app work perfectly with out store.

kie...com

Mar 31, 2022  on Bigcommerce

Kind support. Always know how to pleased the customers - Using the app as I wanted to put specific add on products to a main product on the product page. The app couldn't help us to make a duplicate of about 1000 look-a-like offers as I wanted to so I contacted support. Chris has been amazing with his customer support and has customised the app features so that it now does exactly what I was after. 5 stars for Chris!!

dav...com

Mar 27, 2022  on Bigcommerce

Fantastic service! Truly appreciate from a non-tech person like me - Great application with fantastic service. The guys are super knowledgable and will take the time to help fix any issues you are facing. We were a little worried about the appearance of our bundles but when contacting the team they were on hand to make as many changes as we needed. Would definitely recommend.

rah...com

Mar 24, 2022  on Bigcommerce

Will likely lean towards this team's future apps for the best customer support - We had specific requirements/customizations before we could launch Native Recommender on our store and Ann exceeded our expectations. The customizations we needed were met and Ann was a pleasure to work with. I can not recommend her enough and will likely lean towards her team's future apps vs. other similar ones just for her customer support.

edw....eu

Mar 21, 2022  on Bigcommerce

Whoever build this app really cares about shopper experience - Really great app, we were looking for a less intrusive drop down option as a cross sell and this app delivered. Customer service has been amazing and have allowed us to tailor the app slightly to suit out store a little more. Great App!

aut...com

Mar 14, 2022  on Bigcommerce

Best app for recommending bundle - I tried multiple apps to help me offer bundles on my site. The issue I had was that my products had size and colour variants, so it was proving to be difficult to present bundling in a good way. This app was the best I tried. And I tried many many bundling apps, probably installed and uninstalled like 10! Linn's customer service was top class as well, couldn't fault the speed and positivity with which he responded to my queries.

arg...com

Mar 06, 2022  on Bigcommerce

Finally i've found this app - This app is exactly what I was looking for. Provides a simple way for customer to add on accessories without confusing them. Support was super responsive and helpful and helped me customize the app to my needs.

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