Marketplace Connector by CedCommerce logo

Customer reviews: Marketplace Connector by CedCommerce

Develop by Preferred

Reviews (77)

Overall rating
4.5

What Merchants Think

Merchants have mixed reviews about "Marketplace Connector by CedCommerce". While some praise the excellent customer service and smooth integration with platforms like Walmart and Etsy, others have faced significant technical issues and poor communication. The most concerning complaints revolve around billing disputes and the app's functionality not meeting expectations.

Key Strengths

  • Responsive and helpful customer service, often via chat or WhatsApp.
  • Efficient integration with marketplaces such as Walmart, Etsy, and Wish.
  • Assistance with sync and setup processes, even for complex technical issues.
  • Comprehensive onboarding and support for expanding to multiple marketplaces.

Common Concerns

  • Billing issues, including charges after cancellation and difficulty obtaining refunds.
  • Inconsistent app performance, especially in syncing inventory across platforms.
  • Some users experience poor communication and unresolved support tickets.
  • Integration issues, notably with Etsy, leading to manual corrections.

Final Thoughts

"Marketplace Connector by CedCommerce" has the potential to significantly aid businesses in expanding their reach to multiple marketplaces. However, the app's value is marred by technical problems and customer service issues experienced by some users. Prospective customers should weigh the benefits of responsive support and successful integrations against the potential for billing disputes and performance inconsistencies.

jen...com

Apr 24, 2021  on Bigcommerce

Very responsive and helpful - I have been pleasantly surprised by Ced Commerce . We are using them for our integrations for both Wish and Walmart. The software allows the orders to flow from the marketplace to our Big Commerce store to Ship Station and back. It also keeps track of our inventory so we don’t accidentally oversell items. We have a small team and if we had to do all of this manually we would not be able to avail ourselves of these market places so Ced Commerce has really helped us. We had some complications understanding the set up process for Walmart and the Ced Commerce team swooped in and helped us complete the steps on the Walmart side so we could get live . The team Is friendly and incredibly timely. I honestly can’t say enough good things about working with them thus far.

bea...com

Apr 23, 2021  on Bigcommerce

App user experience and Technical support - I am using Walmart marketplace connector app by CedCommerce from two months and app user experience is excellent and App is really easy to use as Bundles of option built-in this app, where we can easily handle, operate and manage things easily and I was given so much great help so far from the CedCommerce team in technical terms in both the platforms either is Walmart or BigCommerce or the app support team is really active and attentive all the time and i'm highly impressed as there app and support team is amazing. and i am planning too go with other services with CedCommerce team as they provide the complete E-commerce solution to expand your online business! Highly recommended!

jcc...com

Mar 10, 2021  on Bigcommerce

Support - Excellent, tentative aid in solving my issues that appeared to me as complex.

tsc...com

Mar 08, 2021  on Bigcommerce

App, cust. support - Anyone who can work with me and still accomplish anything is obviously very good.

Feb 26, 2021  on Bigcommerce

good tool and helps increase efficiency - This software is good and helps us increase productivity. The customer support was very helpful

vto...com

Feb 26, 2021  on Bigcommerce

Still testing, but really like the customer support so far - Still testing the product, but so far I like what I see. Support has been amazing so far.

car...com

Feb 25, 2021  on Bigcommerce

Cedcommerce - I have used Ced apps for Aliexpress & am now using for other integrations. I find them to be very helpful and their plan pricing to be great. I can always contact someone when needed, which is very helpful. I do recommend using this app.

jol...com

Feb 19, 2021  on Bigcommerce

Great Customer Support - Answered all my question with integration and helped at every step of the way. Best support I've seen from all of the apps we use.

bes...com

Feb 17, 2021  on Bigcommerce

customer service - very good service very helpful and excellent service

she...org

Feb 11, 2021  on Bigcommerce

Awesome Service - Such great help setting up my Wish account. Thank You,Sherri

mim...com

Feb 09, 2021  on Bigcommerce

Onboarding - The follow up was wonderful. I really appreciated the help with figuring out how to get things connected. The pricing is a little outside my comfort zone right now because I'm just getting started but I will take some time to look around and possibly purchase in the future.

mat...com

Feb 09, 2021  on Bigcommerce

Great Support - Great help. Very friendly and always available to help. Helped with any issues i ran into and fixed them on the spot. Highly recommended.

hea...com

Feb 09, 2021  on Bigcommerce

CedCommerce services for Etsy - It's been a great pleasure working with CedCommerce team to transition my website products to Etsy market place. they are very helpful and have taken care of all the steps from setting up my Etsy store and helping me importing 3000 products from my existing website to Etsy database. My store was up within a few day and I started generating sales very quickly. Thank you very much for everything.

inf...com

Feb 09, 2021  on Bigcommerce

shipping charge setup - The person I chat with was Arpit. He was very knowledgeable and helpful. He helped me to go through all steps in setting up shipping and other configuration issues. It was a pleasure to work with him.

max...com

Feb 08, 2021  on Bigcommerce

Wish - Mr. Singh helped show me where my items are listed on wish market place. They are also going to be pushing my items to the top of the wish page. I appreciate that

mea...com

Feb 03, 2021  on Bigcommerce

Integration Setup - Was very helpful and got me on the right track to be able to integrate my store with Wish.

chr...com

Feb 03, 2021  on Bigcommerce

Etsy & Wish So Far - Excellent app that allows you to seamlessly link your Big Commerce Store to the most popular market places. So far I have used it for Wish and currently setting up my Etsy store. It is awesome that you can simply upload items to the various market places and manage the inventory with simple point and click updating. Now that I have acquainted myself with their app I have been getting Etsy up super fast. The app has a lot of necessary detail for all the nuances of various marketplaces so the technical help is very important. Thankfully they are top notch and always available, patient and answer all your 100's of questions. I definitely recommend!

bro...com

Jan 14, 2021  on Bigcommerce

WalMart & ETSY - Simple integration and easy way to produce sales! It's the best app EVER for pushing products up to ETSY and Walmart quickly! Very simple, great tech support, and easy to use!

bro...com

Jan 14, 2021  on Bigcommerce

WISH - Simple integration and easy way to produce sales!

eas...com

Jan 14, 2021  on Bigcommerce

Good Customer Service - I am very happy with customer service availability and help

Scroll to Top