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Lucky Orange Heatmaps and Session Recordings logo

Lucky Orange Heatmaps and Session Recordings

Develop by Verified
Free plan available

Powerful, user-friendly analytics to boost sales and understand your visitors.

Conversion tracking
Session recordings
Visitor insights
Heatmaps analysis
Survey tools
Scroll depth analysis
49 Reviews
7.2
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Try for Free

About Lucky Orange Heatmaps and Session Recordings

Launched Jul 09, 2014

Categories

Analytics & Reporting Conversion Rate Optimization (CRO) Marketing Site Analytics

Built by Verified

Support Portal Tutorial Document
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Introduction Video

Description

All-in-one analytics and engagement tools to uncover visitor behavior, improve customer experience, boost conversions & capture more leads.

Turn more visitors into customers and qualified leads—without the complexity of traditional analytics tools.

Over 500,000 websites trust Lucky Orange to uncover the “why” behind visitor behavior and fix the hidden issues that hurt conversions.

Why merchants choose Lucky Orange:

Easy 1-Click Install & Integrations

Get started in minutes—no code required. Lucky Orange integrates seamlessly with your BigCommerce store.

Pros

  • User-friendly interface for easy analytics.
  • Powerful tools comparable to Google Analytics.
  • One-click installation process.
  • Increases online sales by preventing shopping cart abandonment.
  • Helps identify issues by watching visitor navigation sessions.
  • Provides heatmaps to visualize user interactions.
  • Offers surveys to gain insight into customer preferences and needs.
  • Provides session recordings to understand user behavior.
  • Great customer support, as noted in user reviews.
  • Suitable for both seasoned merchants and beginners.
  • Integrates well with other top apps like JustUno, Yotpo, and MailChimp.

Cons

  • Limited information on integration with platforms other than BigCommerce.
  • Potentially overwhelming for users who are new to website analytics.
  • Possibly requires fine-tuning for effective use in specific cases.
  • No specific mention of pricing or cost structure in the description.

Top Helpful Reviews

hea...com

Jan 08, 2025  on Bigcommerce

Essential tool for eCommerce. - Lucky Orange is a game-changer for website optimization. It pinpoints front-end errors, reveals how users interact with your site, and even provides session recordings. Their customer support is great if you have questions. Highly recommended for anyone looking to improve their website's performance on BigCommerce.

nam...com

Dec 24, 2024  on Bigcommerce

Very useful app for analyzing web traffic - I am currently evaluating Lucky Orange and from the first day it's very easy to use and navigate. Tons of useful information from the dashboard. Information on how our visitors/customers are interacting with our site. Complements our other analytics we have on our site. It's an excellent app to have when running an online store.

par...com

Nov 06, 2024  on Bigcommerce

This is a must have for eCommerce stores - We use a few bigcommerce apps, but none of them are as powerful and informative as Lucky Orange. We love using it to see where our customers need help on our website. We use their great chat feature to communicate quickly with our customers from the webpage. I honestly wouldn't be able to see how customers use our site without it. The heat maps help us determine where to place content and it has made a real dollar difference. If you need to monitor what your users do or need an app to help launch your web chat Lucky Orange is a must.

ren...com

Oct 29, 2024  on Bigcommerce

Great Support - Emilia at Lucky Orange is amazing. I have experience quick and easy to understand support for each question I had regarding integration, testing, and changing administration for my account. Thank you.

emi...com

Sep 23, 2024  on Bigcommerce

Full of useful Data - The App gives you a lot of information on people's behaviors on your website. It helps you understand what they pay attention to more, what frustrates them and also potential links that you did not realize don't work. The Data you get with this app really helps understand what your potential customers are looking for and how to make their journey through your website smoother to get that sale. The customer rep was very nice and during the onboarding call, he helped highlight the things to look out for and how to filter through the data. Highly recommend it.

jim...com

Sep 13, 2024  on Bigcommerce

Very Insigjtful - Super cool app with a lot of insights into consumer browsing on our website. Easy to use, I can see this becoming an important tool in our toolbox.

ind...com

Sep 08, 2024  on Bigcommerce

Lucky Orange Set up - I was very pleased with the help I received setting up Luck Orange and the advise on how to use it. The rep was pleasant and easy to understand.

ind...com

Sep 08, 2024  on Bigcommerce

Lucky Orange Set up - I was very pleased with the help I received setting up Luck Orange and the advise on how to use it. The rep was pleasant and easy to understand.

sal...com

Jun 14, 2024  on Bigcommerce

Great Product - Intuitive design and helpful data. This app does provide a great perspective on what is happening with your site and visitors. Set up was really easy too. Overall I'm really pleased with this product.

ask...com

Dec 05, 2023  on Bigcommerce

Caring Tech Support - While installing Lucky Orange on the BC platform I was having some issues. I hopped on the chat and tried a few things with their support. When that did not work, they offered to do a live zoom session and walked me through a few issues. Through the process they learned that there were things that could be better on their end and documented it for their team. They really went out of their way to do process improvement and not just get me off the chat/zoom. So far they have put the right foot forward and care about their clients.

View all reviews

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