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Customer reviews: Image Optimizer

Develop by freshdesk.com

Reviews (23)

Overall rating
4.5

What Merchants Think

The "Image Optimizer" app is highly valued by users for its effectiveness in optimizing images without compromising quality. Merchants appreciate its simple and intuitive interface, which allows them to easily enhance their image files. The application stands out due to its exceptional support team, making it a trusted and essential tool for various online businesses, especially e-commerce stores.

Key Strengths

  • Efficient image optimization while maintaining quality
  • User-friendly interface and easy installation
  • Outstanding and responsive customer support
  • Time-saving functionality for image handling
  • Improvement in website load times and performance

Common Concerns

  • Lack of functionality for handling non-product images
  • Limited ability to overwrite or download data for editing
  • Issues with integration due to platform-specific limitations
  • Inconsistencies in speed improvement as measured by external tools

Final Thoughts

Overall, "Image Optimizer" is a reliable and effective solution for businesses looking to optimize their images swiftly and effortlessly. Though there are some limitations regarding non-product image processing and data handling, the app's core features and strong support team have earned it a positive reception among users. For those primarily seeking product image optimization, it proves to be a valuable investment.

hel...com

Dec 03, 2024  on Bigcommerce

Good app - This is a must have app

jbe...com

Dec 21, 2021  on Bigcommerce

Very Easy to Use - It can't get any easier than this. I was quite impressed. I only wished they had a way to compress images other than just products. If there is a way, I will change my rating to a 5. This app is well worth the time to install.

amy...com

Jul 25, 2021  on Bigcommerce

Good Support - Great, responsive support. However, I have had issues. The app works, but in my case there was problem with the Big Commerce API rate limits. Mostly likely, my case is an isolated one, but it did require extra efforts.

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