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Customer reviews: Image Optimizer

Develop by freshdesk.com

Reviews (23)

Overall rating
4.5

What Merchants Think

The "Image Optimizer" app is highly valued by users for its effectiveness in optimizing images without compromising quality. Merchants appreciate its simple and intuitive interface, which allows them to easily enhance their image files. The application stands out due to its exceptional support team, making it a trusted and essential tool for various online businesses, especially e-commerce stores.

Key Strengths

  • Efficient image optimization while maintaining quality
  • User-friendly interface and easy installation
  • Outstanding and responsive customer support
  • Time-saving functionality for image handling
  • Improvement in website load times and performance

Common Concerns

  • Lack of functionality for handling non-product images
  • Limited ability to overwrite or download data for editing
  • Issues with integration due to platform-specific limitations
  • Inconsistencies in speed improvement as measured by external tools

Final Thoughts

Overall, "Image Optimizer" is a reliable and effective solution for businesses looking to optimize their images swiftly and effortlessly. Though there are some limitations regarding non-product image processing and data handling, the app's core features and strong support team have earned it a positive reception among users. For those primarily seeking product image optimization, it proves to be a valuable investment.

bri...com

Nov 19, 2020  on Bigcommerce

Helpful for Products, but Needs Work - While this app does a good job with optimizing product images, it doesn't have the ability to view/edit any other pages on the BigCommerce platform. I raised a question to support about this issue and received a fast response, but an unacceptable solution. The answer was that BigCommerce doesn't permit them to scan/edit the other pages and sorry. Even if the app generated a report or support docs on how to locate the images using WebDav or similar would be better than a hard "No."This plugin will work fine if content marketing is not a part of your overall traffic generating strategy because it does save time.

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