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Customer reviews: Image Optimizer

Develop by freshdesk.com

Reviews (23)

Overall rating
4.5

What Merchants Think

The "Image Optimizer" app is highly valued by users for its effectiveness in optimizing images without compromising quality. Merchants appreciate its simple and intuitive interface, which allows them to easily enhance their image files. The application stands out due to its exceptional support team, making it a trusted and essential tool for various online businesses, especially e-commerce stores.

Key Strengths

  • Efficient image optimization while maintaining quality
  • User-friendly interface and easy installation
  • Outstanding and responsive customer support
  • Time-saving functionality for image handling
  • Improvement in website load times and performance

Common Concerns

  • Lack of functionality for handling non-product images
  • Limited ability to overwrite or download data for editing
  • Issues with integration due to platform-specific limitations
  • Inconsistencies in speed improvement as measured by external tools

Final Thoughts

Overall, "Image Optimizer" is a reliable and effective solution for businesses looking to optimize their images swiftly and effortlessly. Though there are some limitations regarding non-product image processing and data handling, the app's core features and strong support team have earned it a positive reception among users. For those primarily seeking product image optimization, it proves to be a valuable investment.

inf...com

Mar 25, 2024  on Bigcommerce

Exceptional Image Optimizer App with Outstanding Support! - I can't express enough how thrilled I am with this image optimizer app! It's a game-changer for anyone who needs to streamline their images without sacrificing quality. From the moment I downloaded it, I was blown away by its efficiency and ease of use.First and foremost, it delivers exactly what it promises - optimized images that retain their clarity and sharpness while drastically reducing file size. Whether I'm working on my website or sharing images on social media, this app ensures my visuals look their best without slowing down load times.But what truly sets this app apart is its exceptional tech support. Whenever I've had a question or encountered an issue, the support team has been incredibly helpful and responsive. Their expertise and dedication to customer satisfaction have made all the difference for me.I can confidently say that this app has exceeded my expectations in every way. Not only does it deliver outstanding results, but it also comes with top-notch support that ensures a smooth and enjoyable user experience. If you're looking for an image optimizer that gets the job done and comes with excellent support, look no further - this is the one!

rin...com

Mar 22, 2024  on Bigcommerce

Image Optimizer - Great App does what it says. Saved a lot of work optimizing our photos!!!Great Support!!!

sco...com

Sep 29, 2023  on Bigcommerce

Good Support - Support went above and beyond for an issue outside the scope of the plug in. Plug in worked flawless, only needed support for issues with my theme lazy load not working properly.

aar...com

Sep 10, 2023  on Bigcommerce

Extremely Easy to Use - Having over 4000 items on my site, I needed a way to both fix my product picture's size for speed and add the alt text for the search engines. Image optimizer took care of both with little effort. Definitely worth investing in if you are always adding new products to site.

Sep 30, 2022  on Bigcommerce

IMAGE OPTIMIZER - Not enough functionality. There's no way to ever overwrite the generic description its assigned. Its helpful to fill in data tags where no data exists but that it. You also can't download to excel file and overwrite there and re-upload.

osw...com

Sep 13, 2022  on Bigcommerce

Amazing App - App is easy to use and a must for any e-commerce store. Support is very quick to provide information if needed.

rec...com

Aug 04, 2022  on Bigcommerce

Great Product So Far... - Very easy to use and install. Does a great job with all images including banners. Highly Recommend...

hsc...com

Jul 12, 2022  on Bigcommerce

So Simple - Very easy to use for product photo optimization. I will continue to use it. I want to explore it more to see if there are other options for non-product photos.

lou...com

Feb 11, 2022  on Bigcommerce

brilliant - Easy to install and use. I have thousands of photos so saved me so much time being able to do this in one go. Improved speed on page.

adm...com

Feb 02, 2022  on Bigcommerce

Simple and Effective - Set-up was simple and the process was fast. I only wish it could handle option and non-product images as well.

wsc...com

Dec 30, 2021  on Bigcommerce

Disappointing - This is very easy, but I can tell no difference in speed. Both PageSpeed Insights and Gtmetrix show no difference/improvement.

jbe...com

Dec 21, 2021  on Bigcommerce

Very Easy to Use - It can't get any easier than this. I was quite impressed. I only wished they had a way to compress images other than just products. If there is a way, I will change my rating to a 5. This app is well worth the time to install.

chr...com

Sep 14, 2021  on Bigcommerce

Simple to use, quick results - We were looking for a way to optimize the product images on our two sites and got introduced to Image Optimizer. It was easy to install and, fairly quickly, worked its way through the backlog. We ran before-and-after speed performance test and just this one simple exercise netted us a 5% jump in our performance score. Thank you!(I'll also compliment Support. They're responsive and very helpful.)

amy...com

Jul 25, 2021  on Bigcommerce

Good Support - Great, responsive support. However, I have had issues. The app works, but in my case there was problem with the Big Commerce API rate limits. Mostly likely, my case is an isolated one, but it did require extra efforts.

way...com

Jul 14, 2021  on Bigcommerce

Really nice and easy to use. - Great UI, simple to use and efficient. An example of a well thought out and executed app design.

srg...com

Jun 02, 2021  on Bigcommerce

Made our site faster immediately - this app worked like a charm! The minute we installed it, the app optimized hundreds of images within minutes and the site was noticeably faster on all pages and especially the product pages that had been 'slow to load' before. Great product!! Great price as well.

gue...com

Mar 24, 2021  on Bigcommerce

Very useful - On the first day, It optimized 483 images. Saved me a lot of time if I had to do it myself. I used a DTG printer and all their shirts photos ( over 400 ) had to be optimized. So great value for the money spent in terms of time savings and peace of mind knowing that any new phots will be taken care of automatically.

bri...com

Nov 19, 2020  on Bigcommerce

Helpful for Products, but Needs Work - While this app does a good job with optimizing product images, it doesn't have the ability to view/edit any other pages on the BigCommerce platform. I raised a question to support about this issue and received a fast response, but an unacceptable solution. The answer was that BigCommerce doesn't permit them to scan/edit the other pages and sorry. Even if the app generated a report or support docs on how to locate the images using WebDav or similar would be better than a hard "No."This plugin will work fine if content marketing is not a part of your overall traffic generating strategy because it does save time.

jam...com

Sep 14, 2020  on Bigcommerce

Easy to use and saved a lot of time - This plugin was super easy to use. Just tell it how you want to rename photos, and it automatically compresses and renames them. The image compression is done well and has helped my page load times. Support is very friendly and responsive. Thanks.

inf...com

Jul 17, 2020  on Bigcommerce

overall wonderful app - This app does such a great job of optimizing images. This is the app that has been missing from this marketplace for the longest time. Not only does it do a great job of compression, but also image renaming and ALT Tags for optimized SEO. This is a wonderful addition and now they just added a Refuel which gives you the option to optimize more beyond your monthly limit at one-time pricing which is the same as the standard pricing also. Great job and wonderful work, Monster Plugins!

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