Great App. - Great Customer service.

Very user friendly! - Very user friendly. The app allows us to easily keep track of all our communication. Way easier than handling our emails in a regular email inbox. It allow us to save a lot of time compared to managing the conversation in our regular inbox. Love the app, 100% recommend.

Easy to install and use - Our customers love the ease of communication now. The app was easy to install and configure!

Best in the biz - The new integration Gorgias built makes it the perfect CS/helpdesk solution for BigCommerce store owners. It's lightning quick — customer and order changes appear in realtime — and has rules and macros to help you save time. They consistently release updates and they take customer feedback seriously. I definitely recommend Gorgias.

Support Tickets Solved - We were happy Zendesk customers not really looking for an alternative. Zendesk dropped integration with BigCommerce and the problems began. We sought an alternative and landed upon Gorgias. We are so happy we did, Gorigias has really helped us streamline our customer service support tickets. Our customers are much happier with our customer service and internally we feel much more organized. Gorgias just has a lot more features included out of the box that we were having to pay extra for in Zendesk.

Hello Gorgias - Much better tool than reamaze!

good - so far its goof

Great Product - A great tool for customer service. You can manage everything in one place, social questions, chats, email support. Integrates easily with BC and alot of other tech, like Klavyo and Shipstation. Loaded with other features, great tech support and priced fairly. Try it... you'll like it!

Gorgias - We are very happy with Gorgias

Gorgias - The best customer service management platform out there. Easy to integrate and use

Great product - Great product, a little expensive, but works perfectly. Integrates with many platforms and no issues whatsoever.

Easy to use - Gorgias has been a blessing as it is so easy to integrate with BigCommerce, Klaviyo, Social Media platforms and more. My customer service team loves it as do I.

Kudos - Excellent app. It helped us revamp our customer service approach by offering a better service to our customers at a lower cost.

Best solution out there - I've tried 1 other big platform, and switching to Gorgias has been a great decision - they know their customer (Ecomm merchants) and their solution has everything you need! The pricing model makes alot more sense too

Excellent App - Gorgias is a wonderful app. If you're looking for a way to manage your messaging throughout your platforms, this is the solution for BigCommerce. Easy to use and customize for your own needs. The front-end training is top notch, too.

Good Customer Service Platform - A good customer service platform that does exactly what you'd expect. Makes managing customer service issues & enquiries simple.

Easy to use platform - Gorgias is an easy to use platform. Waiting for them to add automation for BigCommerce simular to what they have with Shopify

Great software - We migrated to Gorgias from a competing vendor last year. The transition was easy and seamless. Our team likes being connected to the website backend to view order information. I wish that the integration to BigCommerce worked as well and had as many features as the shopify integration.

The best - Gorgias is the ultimate organization tool for never missing a conversation with a customer.

Helpful App! - We just launched the app a couple of months ago. It seems like the bugs that other reviews mentioned are worked out. It was pretty simple to get it launched and to learn how it works. We use it to integrate a few somewhat disjointed customer inquiry channels into one place. The people at Gorgias were always really responsive and helpful when we had questions. We're a fan!