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Gobot

Develop by getgobot.com
Free plan available

Automate sales, support, and engagement with Gobot's powerful chatbot solutions.

Collect customer feedback
Schedule appointments
Automate sales processes
Answer customer questions
Boost store sales
Send personalized emails
Drag n' drop builder

About Gobot

Launched Jul 27, 2017

Categories

Introduction Video

Description

Free chatbot that proactively converts visitors into customers, instantly answers customer questions, grows your email list, and much more.

Over 4,000 companies of all sizes use Gobot to automatically:

1**. Help shoppers find the perfect product**

2. Answer customer questions

3. Boost store sales

4. Collect customer feedback

5. Send personalized emails

6. Schedule appointments

7. ...and much more - no programming skills needed!

There have been millions of questions answered, leads generated, and meetings booked by Gobot.

Use one of our 100+ popular bot templates or easily create your own bot using our drag n' drop bot builder - no programming skills needed! Gobot's integration with BigCommerce means you will be up and running in under a minute.

Shoppers who chat with a Gobot conversational shopping bot are far more likely to make a purchase online than those who don't.

Help shoppers find the perfect product, quickly grow your email list, boost your conversion rate, and automatically book qualified meetings, all in real time, with a virtual sales assistant that generates new opportunities 24/7.

Instantly answer questions, reduce ticket volume, and boost customer satisfaction.

Increase customer satisfaction by automatically answering customer's common questions. Instantly identify & respond to new questions, or automatically hand-off to your existing support tool as needed.

Gather actionable feedback & data with conversational chatbot forms and surveys.

Transform feedback & data collection into a real-time, conversational experience. Ask the right questions at the right time, and automatically ask personalized, smart follow-up questions.

Gobot is a trademark of Gobot LLC.

Pros

  • Automates sales, support, and engagement functions effectively.
  • Used by over 4,000 companies of all sizes, indicating reliability and trust among users.
  • No programming skills needed due to easy-to-use drag n' drop bot builder.
  • Offers over 100 popular bot templates to facilitate quick setup.
  • Integrates with BigCommerce, enabling rapid deployment in under a minute.
  • Supports lead generation, appointment scheduling, and personalized email sending.
  • Increases conversion rates by helping shoppers make purchases online more frequently.
  • Reduces ticket volume and enhances customer satisfaction through instant response to common questions.
  • Transformative feedback collection via conversational chatbot forms and surveys.
  • Real-time operational capability for virtual sales assistance and customer interaction.
  • Can automatically hand-off to existing support tools when needed, ensuring continuity of service.

Cons

  • Limited information on compatibility with platforms other than BigCommerce.
  • Potentially reliant on internet connectivity and server uptime, which could impact availability during downtimes.
  • The effectiveness of chatbots may vary based on user setup and understanding of bot capabilities.
  • May not fully replace human interaction for complex customer issues.

Top Helpful Reviews

BCA....co

Oct 30, 2019  on Bigcommerce

Doesn't work - Won't install properly on any bigcommerce store, i've tried multiple. I would give it 0 stars if I could.

adm...com

Aug 09, 2019  on Bigcommerce

Easy to use - This app has been easy to set up and use. It has been helpful on our site for answering commonly asked questions and directing customers to web pages. And you can't beat free! Looking forward to future cart integrations so it can answer questions about order status and tracking. That would be so helpful.

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