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FraudLabs Pro

Free plan available

FraudLabs Pro: Secure online stores with advanced fraud detection and prevention.

About FraudLabs Pro

Launched Jun 22, 2014

Categories

Built by fraudlabspro.com

Introduction Video

Description

FraudLabs Pro - protect your online business, detect fraud and reduce chargebacks

FraudLabs Pro is a fraud prevention module that helps merchants protect their online stores from fraudulent activity. It analyzes elements such as geolocation, proxy, email, blacklist records, credit card BIN, and transaction velocity to accurately identify fraudulent orders. Our comprehensive and advanced algorithm engines together with built-in machine learning technology to ensure accurate detection. This plugin seamlessly operates to provide merchants with detailed reports for reference.

Why FraudLabs Pro

Flexibility

We provide a flexible solution for identifying fraudulent orders. You can utilize our FraudLabs Pro score to evaluate whether an order is fraudulent, or you can create your own validation rules to target specific cases, or even use a combination of both approaches.

Free

We do not offer a trial version, but instead provide a free version for you to start protecting your online business. This free version is available if your monthly orders are less than 500 transactions or your monthly sales are less than 25K USD. There is no need to provide upfront credit card information, and there are no commitments, hidden costs, or any other additional charges.

Easy to setup

The setup is simple and only takes a few minutes. To get started, install the free FraudLabs Pro plugin, enter the API key, and configure the settings.

Trustworthy

We have been in the fraud prevention industry for over 10 years. Currently, thousands of our clients are using our FraudLabs Pro solution.

Key Features

Below are the key validation features of FraudLabs Pro plugin:

Upgrade Options Available

We offer 5 different upgrade plans, each with varying limits on validation queries, features, and the number of validation rules. To learn more about the pricing, query limits, and advanced features available for each plan, please visit FraudLabs Pro pricing page for details.

Questions?

You can contact us either by using our web form or via email. Our support team is always available to assist you. For more information, please visit the FraudLabs Pro Fraud Detection page.

App Features

Below are the key features of FraudLabs Pro fraud detection solution:

Please visit FraudLabs Pro fraud detection website(

) to learn more about each feature.

Top Helpful Reviews

who...com

Sep 13, 2023  on Bigcommerce

horrible user dashboard - This used to be a great app until they changed it all around. Now its very hard to navigate the dashboard and it doesn't work as it supposed to. I will be looking for a new app to use.

mic...com

Aug 13, 2021  on Bigcommerce

Effective and Affordable - It's a little challenging to set up appropriate rules to catch the type of fraud you're looking for, but overall FraudPro makes it easy enough, and they have good help docs as well. We used the free version for several years and then upgraded during the pandemic to a paid version since we had so much more attempted fraud and wanted more tools to work with. My wish list for changes would include: letting other (non-super admin) users access the app, since currently only I can use it and it requires daily check-ins, and improving the identification of freight forwarding addresses, which is only right about 50% of the time. I've been very happy with my ROI, as this app provides good value and catches some fraudulent orders that our eagle eyes would have overlooked.

adm...com

Dec 15, 2020  on Bigcommerce

No response from them - Add user button is inactive and contact link is dead. Emailed multiple times from their website for upgrading or adding user and no response.

sho...com

Oct 07, 2019  on Bigcommerce

Amazing - When i launch my new store Beauty&Perfume I was getting more than 5K$ abandoned cart per day. But after i installed FRAUDLABSPRO there is no abandoned cart appeared. That means previously all are Fraud people. I really want to give 5star to this app.

inf...com

May 19, 2018  on Bigcommerce

Not a good app - If i relied solely on this app to prevent fraud, i would have lost over 14k. It approved all transactions that were flagged by another app. I decided to go with the other app. a few days later , there was a chargeback for unauthorized transactions.

kim...com

Oct 24, 2017  on Bigcommerce

Alerts possible fraudulent orders only - If you are looking for a tool that will only alert you of a possible fraudulent order, then this is the app for you. If you are looking for an app that will cancel the order and not transfer any money to your account after you reject the order, then don't waste your time with this app, look somewhere else because this app won't do that for you.

csp...com

Oct 19, 2017  on Bigcommerce

Requires some forethough - To truly take advantage of Fraudlabs you really need to figure out what parameters will best meet your needs for Fraud detection. After careful set up for our website it now rejects a few of the fraudulent orders which prompted us to install the software. There have been a few false positives that require manual approval but for the cost of $0 for the basic package it has paid for itself with the few rejected orders.

fai...com

Jan 08, 2016  on Bigcommerce

Not Sure -

There has only been one transaction that it flagged for manual review.  I have 6 rejected orders, but those are all orders I have marked refunded for other non-fraud reasons, yet this app's reporting makes it seem like they rejected it.  I'm going to keep it, because it's free, but I don't rely on just this app to do fraud checking.  The documentation is not all that great either.

sal....co

Oct 13, 2015  on Bigcommerce

Does not work / avoid -

Order ID : 403This app marked as "SAFE TO SHIP"Item shipped/delivered >> weeks later , "DISPUTE - FRAUD"Thankyou for costing us money FraudLabs with your "rating system". One of MANY negative reviews to come.

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