Automate and optimize returns, reducing costs and enhancing customer experience.
Designed for BigCommerce stores of any size, we automate your returns process with a focus of reducing your shipping, warehousing, and customer service costs - while still improving your customer experience.
Our mission is to decrease the amount of returns sent to your cost-sucking warehouse. The condition of the item is assessed
before
the label is sent, then a decision is made for where that item should go:
We work with you on perfecting the most cost-effective way of dealing with returns, so they don't suck.
Access exclusive Frate features:
And everything you need for a hands-off returns process:
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