Automated Returns Management Software that decreases the amount of items sent to your profit-draining return centre.

Designed for BigCommerce stores of any size, we automate your returns process with a focus of reducing your shipping, warehousing, and customer service costs - while still improving your customer experience.

Our mission is to decrease the amount of returns sent to your cost-sucking warehouse. The condition of the item is assessed

before

the label is sent, then a decision is made for where that item should go:

We work with you on perfecting the most cost-effective way of dealing with returns, so they don't suck.

Access exclusive Frate features:

And everything you need for a hands-off returns process: