What Merchants Think

Overall, merchants find the "FeedGeni Product Feed Generator" to be a valuable tool, especially emphasizing its excellent customer support, which is highlighted by many users. However, some merchants have faced functional limitations and technical issues that impact their experience with the app.

Key Strengths

• Outstanding customer support, frequently praised for being responsive and helpful, especially by team member Carmen.
• Integration capabilities, particularly praised for working well with platforms like BigCommerce and Pinterest.
• General efficacy of the app in handling product feeds efficiently when set up correctly.

Common Concerns

• Technical issues, such as installation errors (Error 500) preventing some users from using the app.
• Limitations in functionality, such as the inability to dynamically include MPNs in product titles, affecting usability for some users.
• Configuration challenges, noted by some users although these are often mitigated with support assistance.

Final Thoughts

While "FeedGeni Product Feed Generator" is acknowledged for its stellar support and satisfactory performance in product data integration, it's clear that the app has room for improvement in terms of reliability and expanding its feature set. This makes it a viable option for small businesses looking for an affordable solution, provided they do not encounter the technical limitations noted by some users.