What Merchants Think

The "Etsy Connector By CedCommerce" app receives mixed feedback from merchants. While many users appreciate its functionality for integrating BigCommerce with the Etsy marketplace and praise the swift and effective customer support, some have experienced persistent technical issues that hamper its usability. Merchants value the app for its promise in syncing and managing inventory and orders but mention that these features often require frequent support intervention to function properly.

Key Strengths

• Responsive and helpful customer support
• Effective in connecting BigCommerce to Etsy for managing inventory and orders
• User-friendly interface with comprehensive features for marketplace management
• Facilitates quick and easy setup with guidance
• Offers a wide range of functionalities across different marketplaces

Common Concerns

• Frequent technical issues, such as freezing on the connection screen
• Slow or cumbersome workflow without constant support
• Problems with syncing inventory and managing product listings accurately
• Some merchants report having to spend excessive time resolving issues daily
• Concerns about the app sometimes feeling like it's in a beta testing phase

Final Thoughts

Overall, "Etsy Connector By CedCommerce" is seen as a promising tool for merchants seeking to integrate their BigCommerce store with Etsy. Its robust support team is a significant asset, often praised for resolving issues quickly and reliably. For merchants willing to engage actively with support and overcome initial technical challenges, the app can be a valuable addition to their e-commerce toolkit, aiding in efficient inventory and order management.