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Customer reviews: Coupon Pop

Develop by zendesk.com

Reviews (12)

Overall rating
4.5

What Merchants Think

Merchants generally have a positive view of "Coupon Pop", praising its ease of setup, customization options, and ability to boost conversions and social media interactions. However, there are notable concerns regarding its limitations and technical issues.

Key Strengths

  • Easy to install and set up, even for beginners.
  • Highly customizable, allowing it to fit seamlessly with existing store themes.
  • Effective in increasing conversion rates and social media interactions.
  • Responsive customer support.
  • Useful activity reports for tracking engagement.

Common Concerns

  • Only allows one promotion to run at a time.
  • Technical issues with functionality on Chrome, impacting user experience.
  • Some promised features, such as social media follows, are not fully supported.
  • Perceived lack of improvements over the years and slow customer support response.

Final Thoughts

Overall, "Coupon Pop" is well-received for its intuitive setup and tangible benefits in promoting sales and increasing engagement. Despite certain limitations and technical glitches, it remains a valuable tool for merchants looking to enhance their marketing efforts.

Posh

Jan 09, 2015  on Bigcommerce

Good App -

Love, love , love it. The reason for the 4 stars instead of 5 is only because you can only tun 1 promo at a time. Otherwise it is GREAT! Get it!

sal....au

Aug 18, 2014  on Bigcommerce

Easy to setup but needs tweaking -

Its very easy to setup however it does not work properly when using chrome.  When you click the like button for facebook the Coupon Pop window is too small to fit the facebook like details so it displays half off screen preventing you from continuing with the like, providing a bad user experience and provides the customer a discount without them actually liking your page.   Works fine in all other browsers, Chrome is a very popular browser though so is a major issue.

Uncertain if I will keep it installed.

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