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Customer reviews: Coupon Pop

Develop by zendesk.com

Reviews (12)

Overall rating
4.5

What Merchants Think

Merchants generally have a positive view of "Coupon Pop", praising its ease of setup, customization options, and ability to boost conversions and social media interactions. However, there are notable concerns regarding its limitations and technical issues.

Key Strengths

  • Easy to install and set up, even for beginners.
  • Highly customizable, allowing it to fit seamlessly with existing store themes.
  • Effective in increasing conversion rates and social media interactions.
  • Responsive customer support.
  • Useful activity reports for tracking engagement.

Common Concerns

  • Only allows one promotion to run at a time.
  • Technical issues with functionality on Chrome, impacting user experience.
  • Some promised features, such as social media follows, are not fully supported.
  • Perceived lack of improvements over the years and slow customer support response.

Final Thoughts

Overall, "Coupon Pop" is well-received for its intuitive setup and tangible benefits in promoting sales and increasing engagement. Despite certain limitations and technical glitches, it remains a valuable tool for merchants looking to enhance their marketing efforts.

asa...com

Mar 16, 2024  on Bigcommerce

Limited - Only collects emails and does not allow users to follow socials as promised in the description. The customer support is alarmingly slow, and as this app has been around for a decade with seemingly poor to zero improvements, I can only give it a one star for wasting my time.

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