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Customer reviews: Coupon Pop

Develop by zendesk.com

Reviews (12)

Overall rating
4.5

What Merchants Think

Merchants generally have a positive view of "Coupon Pop", praising its ease of setup, customization options, and ability to boost conversions and social media interactions. However, there are notable concerns regarding its limitations and technical issues.

Key Strengths

  • Easy to install and set up, even for beginners.
  • Highly customizable, allowing it to fit seamlessly with existing store themes.
  • Effective in increasing conversion rates and social media interactions.
  • Responsive customer support.
  • Useful activity reports for tracking engagement.

Common Concerns

  • Only allows one promotion to run at a time.
  • Technical issues with functionality on Chrome, impacting user experience.
  • Some promised features, such as social media follows, are not fully supported.
  • Perceived lack of improvements over the years and slow customer support response.

Final Thoughts

Overall, "Coupon Pop" is well-received for its intuitive setup and tangible benefits in promoting sales and increasing engagement. Despite certain limitations and technical glitches, it remains a valuable tool for merchants looking to enhance their marketing efforts.

asa...com

Mar 16, 2024  on Bigcommerce

Limited - Only collects emails and does not allow users to follow socials as promised in the description. The customer support is alarmingly slow, and as this app has been around for a decade with seemingly poor to zero improvements, I can only give it a one star for wasting my time.

Posh

Jan 09, 2015  on Bigcommerce

Good App -

Love, love , love it. The reason for the 4 stars instead of 5 is only because you can only tun 1 promo at a time. Otherwise it is GREAT! Get it!

sal....au

Aug 18, 2014  on Bigcommerce

Easy to setup but needs tweaking -

Its very easy to setup however it does not work properly when using chrome.  When you click the like button for facebook the Coupon Pop window is too small to fit the facebook like details so it displays half off screen preventing you from continuing with the like, providing a bad user experience and provides the customer a discount without them actually liking your page.   Works fine in all other browsers, Chrome is a very popular browser though so is a major issue.

Uncertain if I will keep it installed.

ame...com

Aug 06, 2014  on Bigcommerce

Easy to Install; Great Prompt Support! -

I definitely recommend this app.  It is easy to install, and looks great.  I had a minor issue with email being captured by mail chimp.  Their customer support responded quickly to my question and helped me through it!

Alex Bestall

Aug 05, 2014  on Bigcommerce

Extremely Useful -

Coupon Pop has increased our conversions quite a bit and is a very effective way to promote sales and discounts on your stores. The social media features are a great plus as well.

Stacy Shinas

Jul 01, 2014  on Bigcommerce

2 thumbs up! -

Set-up literally took seconds and the dashboard to make changes is intuitive and also takes virtually no time to do.  really impressed with this app

jul...com

Jun 30, 2014  on Bigcommerce

Very easy to setup and customize! -

Really easy to set up and enough customization options to make it fit with your theme.  I was pleasantly surprised when I logged in today and I could view the activity report.  I could see that I had new Facebook likes all because of Coupon Pop.

mon...com

Jun 30, 2014  on Bigcommerce

Its a Winner! -

My social media interactions have increased by 30% already in just a few days of using this app. My customers see the coupon offer and it instantly brings more sign ups to my brand/company.

chr...com

Jun 16, 2014  on Bigcommerce

Fantastic app and easy to set up -

I am very impressed with coupon pop.  It is exactly what I was looking for.  Very customizeable to my needs.  Thanks!

Kal...com

Jun 12, 2014  on Bigcommerce

Amazing App -

An Absolutely Amazing App!! It actually works likes aces and a must-have for all the sites looking at unique ways of interacting with consumers.

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