Floatbot is an innovative SaaS-based platform that empowers enterprises to effortlessly create advanced conversational AI applications without the need for coding. Leveraging the capabilities of generative AI, Floatbot offers an all-in-one solution featuring self-service chatbots, voicebots, and AI-powered agent assist bots designed to enhance contact center operations. Distinguished as one of the few platforms globally to seamlessly integrate these functionalities, Floatbot caters to a wide range of industries, including insurance, banking, healthcare, and pharmaceuticals. With pre-built solutions tailored for these sectors, it accelerates deployment and optimizes customer interactions. Additionally, Floatbot boasts seamless pre-integration with industry-leading contact center technologies such as Genesys, NICE InContact (CXOne), AVAYA, and Cisco WebEx, ensuring a smooth integration process. Ultimately, Floatbot revolutionizes how businesses engage with customers and streamline support operations.

BOTfriends X is a cutting-edge platform that merges generative and conversational AI to create dynamic chatbots and phonebots, revolutionizing customer service. The app excels in handling repetitive tasks and addressing common inquiries, allowing service teams to focus on more complex issues. Designed for both efficiency and adaptability, the AI workflows enable human supervisors to monitor and guide the interactions, ensuring a seamless experience. This results in customized and responsive customer support, boosting satisfaction and streamlining business operations. By alleviating the workload of service teams, BOTfriends X enhances efficiency, fosters customer loyalty, and reduces operational costs. Offering AI-powered efficiency with human-centered control, BOTfriends X transforms customer service across every communication channel.

BOTfriends X is a cutting-edge platform that merges generative and conversational AI to create dynamic chatbots and phonebots, revolutionizing customer service. The app excels in handling repetitive tasks and addressing common inquiries, allowing service teams to focus on more complex issues. Designed for both efficiency and adaptability, the AI workflows enable human supervisors to monitor and guide the interactions, ensuring a seamless experience. This results in customized and responsive customer support, boosting satisfaction and streamlining business operations. By alleviating the workload of service teams, BOTfriends X enhances efficiency, fosters customer loyalty, and reduces operational costs. Offering AI-powered efficiency with human-centered control, BOTfriends X transforms customer service across every communication channel.