Customer experience platform with live chat, Lyro AI chatbot, ticketing, and more
Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Tidio is the all-in-one helpdesk solution for managing all your customer messages in one place.
- Talk to your visitors on live chat – quickly solve problems and sell proactively
- Work alongside Lyro, Tidio's AI bot, to automatically solve your customers' questions
- Preview carts, check order history, and recommend products directly in chat
- Add Tidio to your Shopify store in seconds
- Manage customers' requests with a simple ticketing system