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Customer reviews: Worry-Free Purchase

Develop by Seel Inc.
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Reviews (15)

Overall rating
4.7

What Merchants Think

Overall, merchants have expressed positive feedback about the "Worry-Free Purchase" app. They appreciate its ease of installation and how it alleviates the burden of handling shipment-related issues, such as damaged or lost packages, thereby reducing customer service workload. The app is seen as a beneficial addition to their e-commerce stores, offering peace of mind to both merchants and their customers.

Key Strengths

  • Easy installation and user-friendly interface.
  • Relieves merchants from filing claims for damaged or lost shipments.
  • Enhances customer peace of mind during the purchase process.
  • Reduces customer service workload by automating protection processes.
  • Offers a valuable additional service that customers are receptive to.

Common Concerns

  • Usage-based charges may apply, despite being free to install.

Final Thoughts

The "Worry-Free Purchase" app is well-received among users for its ability to streamline the protection of shipments and reduce e-commerce operational burdens. While the app is praised for its ease of use and helpfulness, users should be aware of potential additional charges. Overall, it is considered an essential tool for online merchants seeking to enhance customer satisfaction and operational efficiency.

Michael7018

Sep 22, 2025  on Wix

Protection for the seller YES!Great to see an affordable option to take care of our customers

Dulceriacreations

Sep 14, 2025  on Wix

Easy to useSimple to add and streamlined!

Smithcustom

Sep 01, 2025  on Wix

I love itProtected at least one of my customers from the damages that FedEx did to your shipment. Relieves me of the burden of filing claims with the carriers myself.

Thechokhold

Aug 21, 2025  on Wix

So Far So GoodInstallation was seamless. Easy to understand. Hoping this gives my customers a peace of mind.

Ebidmart

Aug 13, 2025  on Wix

Love this appVery nice and easy to use.

Hhtestsite

Jul 07, 2025  on Wix

Great addition for our ecomm store!We've been using them for a month now, and quite a few customers bolt on the service at checkout. Install is easy. Has been super helpful to lighten our customer service load for...

Lamalco

Jul 02, 2025  on Wix

Works wellLuckily for me I have not had to use it often, but when I did, it was easy and quick. Trust me I have tried a lot of different ways to get my...

Kknichols003

Mar 25, 2025  on Wix

It's GoodIt's super useful, but it will charge a usage based charge each month. So it may be free to install but it will charge you. For some that may be worth it so...

Pokenetrading

Mar 11, 2025  on Wix

LOVE ITgreat team and very easy to implement into the site - customers seem receptive to it and i plan on keeping it for the long haul. We do Pokemon cards as a business...

Evolveclothinggall

Feb 20, 2025  on Wix

Finally, Help with combatting order fraud!!!! A No BrainerWe have requested this product update from Wix for years, and we are extremely happy to finally have this feature added to our website. Hopefully, this app will be issued to every store on...

Theaestheticdollar

Feb 12, 2025  on Wix

Best App Available on Wix!!I own a small business and one of the biggest headaches is dealing with lost/stolen and damaged packages and then having to file the claim myself. With Worry-Free Delivery, the customer can choose...

Lsfworkspace

Feb 06, 2025  on Wix

Didn't even know I needed this!I love having this additional protection available to my customers! It works so smoothly ... I've had no issues.

Laurenafritts

Jan 21, 2025  on Wix

FINALLY! A MUST for Ecommerce shops! Regardless of what you sell, no business owner wants to get the dreaded email of "I never recieved my order". Take a deep breath and pass over the responsibility of refunding orders...

Letsgofit

Jan 15, 2025  on Wix

A service that is sorely neededWe have been operating wix ecommerce stores for years, yet somehow we couldn't find any app that protects our shipments until now. Most of our customers choose to add the insurance to their...

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