WhatsApp plugin by SuperLemon

About WhatsApp plugin by SuperLemon

Built by Gupshup

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Introduction Video

Description

Strengthen customer relationships with WhatsApp

Drive sales: Send abandoned cart messages, upsell and cross sell
Retarget customers: Use our CDP to retarget potential customers
Seamless agent assistance: Empower agents with a shared web dashboard

Superlemon’s WhatsApp App lets you automate order updates, surveys, and promotions for upselling and cross-selling. You can also retarget customers who abandon their purchase journey with engaging conversational journeys. What’s more, service your customers promptly with shared team inbox collaboration, letting agents control conversational flow.

With our paid plan, get your own WhatsApp Business API and custom marketing campaigns templates.

Pros

Automated messages improve customer engagement and sales
Abandoned cart recovery messages help in retargeting potential customers
Shared team inbox facilitates seamless communication among agents
Web dashboard empowers agents to manage customer interactions effectively
Customizable templates for marketing campaigns enhance promotional efforts
Integration with WhatsApp Business API offers a professional setup for business communication

Cons

Potential dependency on a paid plan to access full features
May require technical setup for seamless integration
Possibility of over-automation leading to impersonal customer interactions
Limited feedback on customization flexibility and user interface

Rating And Reviews

Ranierexavierhn

Jan 19, 2024 on Wix

Não consigo instalarO painel Dashboard não abre após a instalação

Preethambvb

Sep 13, 2023 on Wix

Great app, very useful app, great converstionthis is a great app - Good AB cart conversion - beautiful widgets - Loved the tech support if we're stuck All in all, must have for any stores.