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Customer reviews: Virtual Tours

Develop by ViarLive OÜ

The Wix Virtual Tours app helps businesses create immersive 360° virtual tours to showcase properties, venues, or products. Reading customer reviews can help you decide if it’s the right tool for enhancing your Wix site’s user experience.

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Reviews (58)

Overall rating
4.3

What Merchants Think

The "Virtual Tours" app receives mixed reviews from merchants. While some users appreciate its capability to create engaging virtual presentations, others have encountered significant technical issues and limited functionalities that detract from its overall efficacy.

Key Strengths

  • Ability to create appealing virtual presentations and tours.
  • Potential integration with platforms like WIX for improved accessibility.
  • Recognized as an innovative tool, particularly useful for businesses needing straightforward virtual tour solutions.

Common Concerns

  • Technical issues with mobile compatibility, particularly on Android devices.
  • Poor customer support and slow response to resolving issues.
  • Image resolution quality being lower than expected.
  • Uploading images can be problematic, and some functionalities, like full-screen tours and floorplan hotspots, are not reliable.
  • Lack of versatility and integration with other platforms.

Final Thoughts

Overall, the "Virtual Tours" app promises to be a valuable tool for creating virtual experiences but is currently hindered by technical challenges and support limitations. Its effectiveness varies significantly among users, indicating the potential for improvement to meet broader expectations and needs.

Behderick

Apr 24, 2025  on Wix

Not Working at all.Not working at all when my client sees my website. So embarrassing. Where is the support team.

Cococomunicazione

Apr 15, 2025  on Wix

Le immagini appaiono sgranateA parte la qualità delle immagini, l'app risulta molto artigianale. Nella demo di presentazione le immagini sono di qualità mentre nonostante le immagini caricate siano ad alta definizione l'app le ripropone con una...

Markusthelen

Apr 13, 2025  on Wix

Support is worseWithout any change on my end the app stopped working on mobile devices. I got in contact with the support team and it took them 4 months to fix the error. Looking for...

Yusufydn44

Mar 16, 2025  on Wix

i have an issuehi, when i fullscreen virtual tour, the photos down screen seems half. how i can solve this problem

Matt73113

Jan 20, 2025  on Wix

Always brokenUsed to work fine, but lately it is always down, leaving an ugly grey error rectangle on my web pages. Uploading images often fails. Great when it works, but lately that...

Deepatulkumarvachh

Dec 07, 2024  on Wix

I am not able to upload by 360 degree photos it keeps on loading continuously with no updates

Helder494

Nov 10, 2024  on Wix

The app isn't working on Android mobile phonesThe app stopped working on my website when accessed via mobile. I tried to reach the support ([email protected]), but they haven't responded. The issue has persisted for two weeks, and I haven't received...

Lagulb

Oct 14, 2024  on Wix

Hotspot in floorplan cant get the function with hotspots in the floorplan to work, is this possible ?

Daniel30082

Jul 23, 2024  on Wix

No es la herramienta más versátilNo se pueden integrar los tours virtuales a otras plataformas

Sharkdatao

Jul 24, 2023  on Wix

喜歡，但為何沒中文介面喜歡，但為何沒中文介面

Estudiog404

Jan 29, 2023  on Wix

Excelente herramientaEs muy basico puedo conectar 1 tour virtual, me funciona bastante bien en mi caso no necesito mas, es justo lo que necesitaba, creo que WIX deberia tenerlo integrado por defecto.

Vmereuta

Jan 19, 2023  on Wix

Amazing Innovation !With this app, I can create a good presentation of my projects I recommend it to everyone !!

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