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Customer reviews: Upsell.com ex ReConvert

Develop by Upsell.com
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Reviews (91)

Overall rating
4.3

What Merchants Think

Merchants using "Upsell.com ex ReConvert" generally express satisfaction with the app, particularly praising its customer support team for their efficiency and helpfulness in troubleshooting. However, there are mixed feelings, with some users experiencing issues with the app's pricing model and occasionally finding it difficult to use.

Key Strengths

  • Efficient and responsive customer support team, frequently mentioned by name (e.g., Saumya, Alex, Riya).
  • Ease of use, with simple setup and straightforward functionality.
  • Effective for upselling on the checkout page, as per user testimonials.

Common Concerns

  • Complicated and unpredictable pricing model causing dissatisfaction among some users.
  • Some reports of the app not functioning as expected.
  • Claims of financial misconduct by a few customers, although these appear less frequent.

Final Thoughts

"Upsell.com ex ReConvert" demonstrates clear strengths in customer support and ease of use, which are major factors for most users. Nonetheless, the pricing model and occasional technical issues merit cautious consideration. Overall, its positive attributes make it a recommendable option for businesses looking to enhance their upselling capabilities, provided they are prepared to navigate the pricing complexities.

Sw20053

Oct 10, 2025  on Wix

Glitch CorrectedSaumya was very helpful and was able to rectify my issue with great speed and I found her very pleasant and helpful. Great Customer service.

Gabriellukosiute

Oct 07, 2025  on Wix

Would recommendEven though the app offers only upselling in the checkout page, though it's really easy to use and the customer support is wonderful.

Theflowermamanz

Sep 23, 2025  on Wix

n't feeI had a lot of trouble navigating setup but Saumya was so helpful and patient and got it all sorted for me!

Deononline

Jul 31, 2025  on Wix

First impressionsAlex from support assisted very quickly when I needed help on my first day using ReConvert, so far I am very impressed.

Nataliamoreva

Jul 25, 2025  on Wix

Bewarethey are stealing money and don't provide ANY service!

Ckutz23

Jul 15, 2025  on Wix

GREAT! PROBLEMS RESOLVED!Thank you so much to Alex who got all my issues solved. Highly recommend...

Footwox

Jul 11, 2025  on Wix

The support is massiveApp is simple to setup but yet they are still on standby to support every step of the way.

Peteristrate

May 20, 2025  on Wix

Good app, disastrously complicated and unpredictable pricing.So far so good. It does what it says, no errors or any other problems. Easy to set up. Great UI. -- I take my words back about the pricing. The pricing model is disastrous....

Retailtherapyconsu

Apr 18, 2025  on Wix

Riya was great!Riya was very knowledgeable and walked me through every step!!! Thanks so much for helping me connect my upsells for my digital products

Arthursacresanimal

Mar 30, 2025  on Wix

So far, so good!Pre-sales support was super helpful! We only just set up but are hopeful for great results!

William-charters

Mar 13, 2025  on Wix

DO NOT USE THIS COMPANY - THEY ARE A SCAM!!This company is a complete scam! Their pricing system is an absolute joke, to give you some more insight... I woke up with $150.88 having left my bank account. I was very confused...

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