Overall, merchants express dissatisfaction with the "Trustpilot Reviews" app. Many find it complicated and laden with bugs, with some mentioning the lack of effective free widgets for displaying reviews. A few positive remarks about the app's functionality do exist, but they are overshadowed by the more frequent criticisms.
The "Trustpilot Reviews" app has encountered a mostly negative reception from merchants, primarily due to its technical issues and limitations with the free version. While it has potential utility in integrating reviews into websites, improvements are required to enhance its reliability and user-friendliness.