Taranker.Com Logo
  1. Home
  2. Wix
  3. Customer reviews: Ticket Spot
Ticket Spot logo

Customer reviews: Ticket Spot

Develop by Ticket Spot
View info

Reviews (86)

Overall rating
4.5

What Merchants Think

Overall, merchants appreciate "Ticket Spot" for its user-friendly interface and responsive customer support. Many users have highlighted the efficiency and functionality of the app, particularly praising the team, especially Chris, for their quick and effective problem-solving abilities. However, some users have encountered difficulties, particularly during setup or integration with new sites.

Key Strengths

  • Highly responsive and supportive customer service, particularly praised for quick resolution of issues.
  • Intuitive and easy-to-use platform, both on the front and back ends.
  • Comprehensive event management with features like ticketing, registration forms, and communication tools in one place.
  • Strong technical support when integrating with other platforms, such as Eventbrite and WIX.

Common Concerns

  • Challenges with setting up the app on new or secondary sites.
  • Issues with subscription plans, such as pages being locked despite upgrading.
  • Difficulties with initial integrations and functionality on new platforms.
  • Occasional dissatisfaction with overall app functionality for certain users.

Final Thoughts

"Ticket Spot" is well-received for its robust features and excellent customer support, making it a solid choice for event management. While it excels in customer service and functionality, some users may face challenges during setup or integration, suggesting potential areas for improvement. Overall, it offers a comprehensive solution for managing events effectively.

Saulanderika

Nov 22, 2025  on Wix

Not the Smoothest ExperienceWhile they made an effort, communication was very difficult, and it became apparent that the situation was beyond their capacity. After dealing with multiple issues, I no longer felt confident in how things...

Wjclang3

Nov 12, 2025  on Wix

Great ticketing platformChris and his team are REALLY responsive, they trouble shoot and listen carefully when features are requested. We are really glad we moved over to TicketSpot as it hands down beats the other...

Autisticwomensa

May 15, 2025  on Wix

tried to set this up on our second/new site and this SUCKS!We've used this on our primary site and we're trying to get a our website up and running and haven't been able to get past the "Welcome To Ticket Spot" every time I...

Autisticwomensa

May 15, 2025  on Wix

Great Technical SupportWe've used this for some years now and when trying to test this with our new website, we initially had issues with the integration with eventbrite and right away, their tech support (person's...

Jacksonsinclair121

Dec 03, 2024  on Wix

Very intuitive platform, easy to use on the back end and looks great!

Mediadesignstudios

Oct 19, 2024  on Wix

Not for me.I have subscribed to the upgraded plan. But my Attendee page is locked still asking me to upgrade my plan. plus the summery page does not display the event location. I tried...

Bradg323

Aug 30, 2024  on Wix

Had an issue through WIX, but got it fixed right away.There was an issue with the purchased upgrade through WIX, but Chris is worked hard and fast to resolve my issue. Excellent app, and great customer service!

Jack09683

Aug 19, 2024  on Wix

I love the App and love the support! Not only is this a phenomenal application that functions great but the customer support is excellent. Chris has always responded very quickly and has been willing to help every step of the way....

Agneseorole

May 21, 2024  on Wix

All you can need for event management in one placeWe tried TicketSpot for a huge conference, with virous types of tickets, registration forms and email&SMS communication with attendees. App is intuitive in use and support was more than great and made...

Rukmanisrinivasan

Apr 11, 2024  on Wix

Exellent customer serviceWe had to come up with a few workarounds for our situation and Chris was very prompt and helpful. It was very easy to set up and use.

Scroll to Top