Polls | Post Purchase Survey logo

Polls | Post Purchase Survey

Develop by PurpleBear
Free App

Collect valuable feedback with targeted, automated post-purchase surveys for improvement.

User-friendly interface
Crm integration
Automated feedback
Targeted surveys

About Polls | Post Purchase Survey

Categories

Description

Create surveys to collect customer feedback

  • Display surveys to specific customer segments based on their purchase history, location, or behavior
  • Effortlessly integrate with your preferred CRM and email marketing tools for a streamlined workflow
  • Automatically present surveys after a purchase, following a site visit, or triggered by specific actions
  • Create surveys effortlessly using our user-friendly interface—no coding skills needed
The Post Purchase Survey app allows you to collect valuable feedback from customers right after they make a purchase. By offering a quick survey, you gain insights into their shopping experience, product satisfaction, and areas that need improvement. This immediate feedback helps you make data-driven decisions to refine your products and services, ultimately enhancing customer satisfaction and building loyalty. Customize survey questions to match your business goals, making this app a vital tool for continuous improvement and customer engagement.

Benefits:

Improve Customer Experience: Gain a deeper understanding of customer needs and preferences to refine your offerings.
Boost Engagement: Keep customers involved by soliciting their input and demonstrating that their opinions matter.
Foster Growth: Leverage actionable insights to make strategic decisions that promote business growth and strengthen customer loyalty.
Save Time: Automate the process of survey distribution and data collection, allowing you to focus on other key areas of your business.

Pros

  • Targeted surveys: Ability to display surveys to specific customer segments based on purchase history, location, or behavior
  • CRM integration: Seamlessly integrates with popular CRM and email marketing tools for efficient workflow
  • Automation: Automatically triggers surveys post-purchase or based on specific actions, saving time
  • User-friendly interface: No coding skills required, enabling easy survey creation
  • Immediate feedback: Collects feedback right after purchase, providing timely insights for improvement
  • Improves customer experience: Helps understand customer needs and preferences for product and service refinement
  • Boosts engagement: Involves customers by valuing their input and opinions
  • Fosters growth: Provides actionable insights for strategic decision-making to grow business and enhance loyalty

Cons

  • Limited feedback opportunities: Primarily focused on post-purchase surveys, might not collect feedback from non-buyers
  • Dependent on CRM tools: Requires integration with CRM and email marketing tools, which may be complex for some users
  • Potential survey fatigue: Automated surveys post-purchase may overwhelm customers if overused
  • Less flexibility: Although customizable, users might find limitations in survey design or question types

More App like this

Contact Form Smartarget logo
(2 Reviews)
$6.25 / Month
  • Free Plan Available

Easily add customizable contact forms to your website; no...

Dropboard logo
(16 Reviews)
$9-$19 / Month

Easily manage job openings and applications directly on...

EmojiBar by AMPHI logo

Engage users with fun, animated feedback widgets and insightful...

Wix Forms & Payments logo
(617 Reviews)

Create forms, capture leads, manage payments, and track...