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Customer reviews: Forms

Develop by PurpleBear
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Reviews (15)

Overall rating
4.1

What Merchants Think

The app "Forms" has received a mixed reception from users. While some merchants appreciate the app for its helpful customer support and easy-to-use templates, others have reported technical issues and inconsistent functionality after purchase. Several users experienced difficulties with the app's features, such as adding forms to product pages and dealing with persistent campaign pop-ups.

Key Strengths

  • Responsive and helpful customer service
  • High-quality templates for forms
  • Facilitates easy form creation for various purposes

Common Concerns

  • Issues with app functionality after upgrading to a paid plan
  • Lack of timely support response for some users
  • Technical limitations such as unwanted pop-ups and navigation difficulty

Final Thoughts

Overall, the app "Forms" seems to be a promising tool for creating forms with notable strengths in customer service and design quality. However, potential users should be aware of the reported technical issues and ensure support availability before committing to a full plan. For those who can navigate its learning curve and occasional glitches, "Forms" can be a valuable asset to their online operations.

3dbelgie

Jun 02, 2025  on Wix

worked day 1, bought full year and stoped workinggot the 7 days free trial, tested it. and it worked bought full year. and it wont work anymore, contacted support but got no reply, edit, for the response form purplebear. i got...

3dbelgie

Jun 02, 2025  on Wix

worked day 1, bought full year and stoped workinggot the 7 days free trial, tested it. and it worked bought full year. and it wont work anymore, contacted support but got no reply,

Simpleandcleanhous

May 15, 2025  on Wix

very helpful with submissionthe customer service was so great when i needed the help. Emily helped me with every question. i really appreciate it

Emkago

Apr 15, 2025  on Wix

Customer Service is Shady...Product did not work as AdvertisedI added this app because it said you could add forms to product pages which is what I needed! I thought I could play around with it during the 7 day free trial...

Biopabta

Feb 05, 2025  on Wix

I'm learning as I go.Learning this app as I go and I'm not tech savvy at all.

Chersam

Feb 01, 2025  on Wix

Encountered issues...I attempted to create a questionnaire form using an application; however, I encountered an issue where the app insisted on adding a campaign pop-up on every page. I found it difficult to navigate...

Drcarlosmaury

Nov 07, 2024  on Wix

me encantabuenísima app para formularios, templates buenos

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