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AppSell - Upsell & Cross Sell logo

Customer reviews: AppSell - Upsell & Cross Sell

Develop by Importify LTD

Wix AppSell helps merchants increase revenue by simplifying upsells and cross-sells on their Wix stores. This review covers its features, pricing, and real user feedback to help you decide if it’s the right tool for your business.

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Reviews (247)

Overall rating
4.9

What Merchants Think

Overall, merchants have a positive impression of "AppSell - Upsell & Cross Sell," highlighting its ease of use and the excellent customer support provided. Many users appreciate the prompt responses and helpful nature of the support team, especially Roy. The app is generally well-received and considered straightforward to implement for upselling purposes.

Key Strengths

  • Excellent and responsive customer service, particularly praised for quick responses through email and chat support.
  • User-friendly interface that makes the app easy and simple to use.
  • Effective at assisting non-profits in maximizing their upselling potential.
  • Helpful support in resolving user issues promptly.

Common Concerns

  • Lack of phone support is noted as a drawback, with some users feeling misled about 24/7 support claims.
  • Limitations in product customization during the upselling process, such as being unable to change product characteristics beyond the name.

Final Thoughts

AppSell - Upsell & Cross Sell is well-regarded by merchants for its simplicity and the robust customer support it offers. While it performs effectively in facilitating upselling for businesses, there are some areas for improvement, particularly in offering more comprehensive customer support options and enhancing product customization features.

Inquirewithinoffic

May 15, 2025  on Wix

Sales Increased with the TrialDuring the trial period of using this app, I had 23 customers use the upsell. This will clearly pay for itself.

Poshpawswithlove

May 12, 2025  on Wix

Very coolJust installed this app onto my Wix site. So far ... so good! It's easy to use once you get the hang of opening it up! ;)

Lacakeartista

Apr 30, 2025  on Wix

Por ahora todo bienRecién he comenzado a usar la app y por ahora ha sido sencillo

Alisoneyer

Apr 24, 2025  on Wix

Love this appI really liked the features. It’s very easy to install and set up. You don’t need any tech skills or knowledge, which was great for me. It worked great during my busy season...

Marketing79537

Apr 21, 2025  on Wix

Has the functions neededThe app itself supports the functions needed albeit it could use some more custimization functions. Support is good and very helpful.

Evapohler

Apr 12, 2025  on Wix

Easy to Use with Great Tech SupportI had no trouble setting up a flow with three different cross-sell widgets, but I couldn't get the third one to fire because my "Thank You" page doesn't "load." So I reached out...

Ngelrodzhowto

Apr 02, 2025  on Wix

Good so farI'm trying it, and it's looking good!

Pngsandtees

Apr 01, 2025  on Wix

Amazing supportI ran into an issue during my initial set-up, which was probably something I did in error. I reached out to support and received an immediate response. In chatting with the rep, Roy,...

Shantiacoleman

Mar 20, 2025  on Wix

JUST WHAT I NEEDED!!!!!!This app was just what I needed!! And when I needed a little help... I received an email literally right on time so that I could immediately start using it!! Super fast...

Bluebellclothingco

Mar 19, 2025  on Wix

Like ThisMy business advisor suggested I get an app for Upsell. This app is just great. The support team are so helpful too. Shout out to Roy! Great chap

Davep54

Feb 23, 2025  on Wix

Look good so farI've just started using this app, it looks good and responsive

Svgina

Feb 05, 2025  on Wix

Great customer serviceThe customer service is excellent! I submitted a question by email and they responded within 5 minutes. I checked out their chat feature for product support and Roy responded right away with an...

Llfernanda

Jan 26, 2025  on Wix

So far its great!Easy and simple to use :)

William-charters

Oct 24, 2024  on Wix

Thank youAppsell's help was very good and they fixed my problem. However, I do think they need to have phone call help, instead of email. So, the 24/7 help was a little bit mislead...

Llfrazier1980

Oct 17, 2024  on Wix

Very FriendlyRoy was super helpful, friendly, and quick to respond to all my questions regarding the app.

Natyolk

Sep 29, 2024  on Wix

3Amazing support from Roy! The only thing i would change about the app is that i cannot change the characteristics of the product that im upselling. I can only put the name...

Info122027

Sep 20, 2024  on Wix

Doesn't get any better!We are a non-profit and was hesitant to sign up. We give away free trees and rely on donations to pay for those trees. On the website people can donate. However, the vast...

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