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Customer reviews: AppSell - Upsell & Cross Sell

Develop by Importify LTD
<h3>What Merchants Think</h3> <p>Overall, merchants have a positive impression of "AppSell - Upsell &amp; Cross Sell," highlighting its ease of use and the excellent customer support provided. Many users appreciate the prompt responses and helpful nature of the support team, especially Roy. The app is generally well-received and considered straightforward to implement for upselling purposes.</p> <h3>Key Strengths</h3> <ul> <li>Excellent and responsive customer service, particularly praised for quick responses through email and chat support.</li> <li>User-friendly interface that makes the app easy and simple to use.</li> <li>Effective at assisting non-profits in maximizing their upselling potential.</li> <li>Helpful support in resolving user issues promptly.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Lack of phone support is noted as a drawback, with some users feeling misled about 24/7 support claims.</li> <li>Limitations in product customization during the upselling process, such as being unable to change product characteristics beyond the name.</li> </ul> <h3>Final Thoughts</h3> <p>AppSell - Upsell &amp; Cross Sell is well-regarded by merchants for its simplicity and the robust customer support it offers. While it performs effectively in facilitating upselling for businesses, there are some areas for improvement, particularly in offering more comprehensive customer support options and enhancing product customization features.</p>
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Reviews (230)

Overall rating
4.9

What Merchants Think

Overall, merchants have a positive impression of "AppSell - Upsell & Cross Sell," highlighting its ease of use and the excellent customer support provided. Many users appreciate the prompt responses and helpful nature of the support team, especially Roy. The app is generally well-received and considered straightforward to implement for upselling purposes.

Key Strengths

  • Excellent and responsive customer service, particularly praised for quick responses through email and chat support.
  • User-friendly interface that makes the app easy and simple to use.
  • Effective at assisting non-profits in maximizing their upselling potential.
  • Helpful support in resolving user issues promptly.

Common Concerns

  • Lack of phone support is noted as a drawback, with some users feeling misled about 24/7 support claims.
  • Limitations in product customization during the upselling process, such as being unable to change product characteristics beyond the name.

Final Thoughts

AppSell - Upsell & Cross Sell is well-regarded by merchants for its simplicity and the robust customer support it offers. While it performs effectively in facilitating upselling for businesses, there are some areas for improvement, particularly in offering more comprehensive customer support options and enhancing product customization features.

Shantiacoleman

Mar 20, 2025  on Wix

JUST WHAT I NEEDED!!!!!!This app was just what I needed!! And when I needed a little help... I received an email literally right on time so that I could immediately start using it!! Super fast...

Bluebellclothingco

Mar 19, 2025  on Wix

Like ThisMy business advisor suggested I get an app for Upsell. This app is just great. The support team are so helpful too. Shout out to Roy! Great chap

Davep54

Feb 23, 2025  on Wix

Look good so farI've just started using this app, it looks good and responsive

Svgina

Feb 05, 2025  on Wix

Great customer serviceThe customer service is excellent! I submitted a question by email and they responded within 5 minutes. I checked out their chat feature for product support and Roy responded right away with an...

Llfernanda

Jan 26, 2025  on Wix

So far its great!Easy and simple to use :)

William-charters

Oct 24, 2024  on Wix

Thank youAppsell's help was very good and they fixed my problem. However, I do think they need to have phone call help, instead of email. So, the 24/7 help was a little bit mislead...

Llfrazier1980

Oct 17, 2024  on Wix

Very FriendlyRoy was super helpful, friendly, and quick to respond to all my questions regarding the app.

Natyolk

Sep 29, 2024  on Wix

3Amazing support from Roy! The only thing i would change about the app is that i cannot change the characteristics of the product that im upselling. I can only put the name...

Info122027

Sep 20, 2024  on Wix

Doesn't get any better!We are a non-profit and was hesitant to sign up. We give away free trees and rely on donations to pay for those trees. On the website people can donate. However, the vast...

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