wesupplylabs.com Summary

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Average Rating

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Apps by Wesupplylabs.com

Streamline retail operations with automated order tracking and self-service returns. Show more

Order Tracking and Returns by WeSupply is an innovative post-purchase customer experience automation platform tailored for the retail sector. This powerful tool helps retailers significantly reduce customer support inquiries through its features like pre-purchase delivery prediction, automated shipping tracking, proactive notifications, and a self-service returns process. With integration to over 1000 carriers, WeSupply connects retailers with top-tier last-mile couriers, freight services, and white-glove delivery providers. By enabling self-service returns and providing clear notifications, retailers can boost their operational efficiency by 20% and transform product returns into exchanges or store credit, enhancing profitability by up to 95%. The platform consolidates all data, saving up to 15 hours weekly on support-related tasks and fostering data-driven decisions. Notable outcomes include a 23% reduction in customer service costs, a 66% email notification open rate, a 21% click-through rate, and a 32% increase in customer satisfaction.
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Self-service returns
Delivery notifications
Automated order tracking

WeSupply is an all-in-one post-purchase solution for Order Tracking, Delivery Notifications, Returns with 1000+ carrier integrations.

WeSupply is your one-stop post-purchase CX automation platform, built for retail. Our solution enables retailers to reduce their customer support tickets with pre-purchase delivery prediction, automated shipping tracking, proactive notifications, and self-service returns.

With over 1000+ carrier integrations, we are committed to connecting you with the best last-mile couriers, freight services, and white-glove delivery providers.

You'll be able to increase your team's workload capacity by 20% by enabling customers to initiate returns, mitigate return shipping anxiety with proactive notifications, and cut down the number of support tickets.

You can increase profitability by up to 95% by promoting a culture of self-service, easily transforming product returns into profitable exchanges, and boosting sales with online store credit.

You'll be also able to gather all data into one platform to save up to 15 hours per week on support tickets and build a foundation that allows true data-driven decision-making.

Our platform in numbers: 23% reduction in customer service costs, 66% open rate for email notifications, 21% CTR for email notifications, and 32% increase in customer satisfaction.

Order Tracking and Returns by WeSupply logo
5/5
(3 Reviews)
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