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TWT Chat

Free App

AI customer service and communication for global teams

About TWT Chat

Launched Oct 15, 2026

Categories

Email :

[email protected]

Industry :

Horizontal

Website

Description

AI customer service and communication for global teams

TWT Chat is an AI customer service and customer communication platform for global businesses. It combines live chat, ticketing, AI customer service, and a knowledge base. Features include multilingual translation, audio and video calls, remote assistance, and desktop and mobile access. It serves cross-border ecommerce businesses, SaaS teams, DTC brands, exporters, IDC providers, and digital service businesses. Paid plans are available with a 14-day free trial.

TWT Chat Key Features

  • AI customer service and knowledge base
  • Live chat and ticket management
  • Multilingual translation
  • Audio and video calls with remote assistance
  • Desktop and mobile access

TWT Chat Use Cases

  • Answering customer questions
  • Managing support tickets
  • Maintaining support knowledge
  • Assisting customers across languages
  • Providing calls and remote assistance

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