AI customer service and communication for global teams
TWT Chat is an AI customer service and customer communication platform for global businesses. It combines live chat, ticketing, AI customer service, and a knowledge base. Features include multilingual translation, audio and video calls, remote assistance, and desktop and mobile access. It serves cross-border ecommerce businesses, SaaS teams, DTC brands, exporters, IDC providers, and digital service businesses. Paid plans are available with a 14-day free trial.
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AI customer service and knowledge base
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Live chat and ticket management
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Multilingual translation
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Audio and video calls with remote assistance
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Desktop and mobile access
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Answering customer questions
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Managing support tickets
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Maintaining support knowledge
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Assisting customers across languages
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Providing calls and remote assistance