"Phone ‑ Calls, SMS, Campaigns" is a versatile communications app designed to enhance your business's connectivity with a dedicated phone number for seamless SMS and calling. The app allows you to handle unlimited calls and messages, making it perfect for businesses aiming to improve their SMS marketing strategies. It features an intuitive phone system complete with IVR, auto-recording, call summaries, and configurable business hours. Notably, a floating website widget enables you to receive calls directly from your website at no cost. The platform supports bulk SMS and voice message campaigns, empowering you to engage and inform your customers en masse. With functionalities including welcome messages, voicemail, and call recording, the app ensures efficient and professional communication with your audience. Rippledesk’s solution integrates both voice and SMS capabilities, crafting a comprehensive communication tool for merchants.