Turn your contact center into a command center
PolyAI is the world's leading provider of enterprise voice agents for service and support. Our voice AI platform helps the most customer-centric organizations automate the work of thousands of service representatives and provide superhuman customer experience at scale
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Proprietary Foundational Models: our own tech for each component of the virtual agent stack (speech-to-text, LLMs, text-to-speech) power our AI agents across all communication channels
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Agent Studio, our powerful and intuitive platform to build and maintain your AI agents
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Robust analytics capabilities that power data driven business decisions
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Fluent in the world's most spoken languages
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Compliant with all major security certificates (HIPAA, ISO 27001, SOC 2, GDPR, PCI DSS, FSQS, CyberEssentials Plus)
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Universal API integrations with all platforms and systems
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Automating customer support queries
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Analyzing customer data for insights and providing reccommendations
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Call summarization and recommended next steps for agents
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Outbound calling capabilities
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Tailored for major industries including retail, healthcare, hospitality, travel, financial services, telecommunications and utilities
Shopify Apps
Wix Apps
Ecwid Apps
BigCommerce Apps
